MyTPMS Australia Cookie Policy

A cookie is a small text record stored by your browser when you visit a website. Cookies can help a site recognise a browser session, remember a choice or associate activity with an identifier. A cookie is not a program, but the information it contains or links to can still be relevant to your privacy.

This Cookie Policy explains cookies and related technologies used in connection with mytpms.com.au, including our WordPress and WooCommerce store and the Google, Meta, YouTube and performance services described below. The Privacy Policy explains how we handle personal information more generally, including orders, bookings and technical support.

First-party and third-party cookies

A first-party cookie is set for the website you are visiting. A third-party cookie is associated with another domain, such as an embedded platform or advertising service. A third-party script can also set a cookie under our website’s domain, so a first-party label does not necessarily mean that the information is only used by MyTPMS Australia.

Other technologies covered by this policy

• Session storage and local storage: These hold information in your browser. Session storage is normally limited to a page session; local storage can remain until removed by the browser, the service or you. Unlike cookies, their contents are not automatically attached to every HTTP request.
• Pixels and measurement tags: Website scripts or small images can transmit page, device, advertising and event information to a service. Email images may also report whether a message was loaded. Cookie blocking alone does not necessarily stop every network request.
• Device and connection information: Services can receive information such as IP address, browser type and device characteristics. Whether this can identify a person depends on the information and how it is combined and used.
• Caching: A server or browser may keep copies of files to improve loading speed. Cached files are not the same thing as tracking cookies; Section 8 explains the distinction.

MyTPMS Australia uses website technologies to operate the store, remember useful choices, understand website performance and measure advertising. The information involved and the controls available depend on the purpose of the technology, not just the name of the cookie.

• Shopping cart and checkout: Maintain the relationship between your browser and your cart, update cart information and support the checkout session.
• Account access: Recognise a signed-in user and support authentication. Login cookies are relevant when you sign in, rather than being required for every visitor simply reading a product page.
• Preferences: Remember settings, dismissed notices and recently viewed products where those features are used. Optional conveniences are distinct from functions essential to a service you request.
• Analytics: Use Google Analytics to understand page visits, navigation and purchase-related events. Reports may be aggregated, but cookie or device identifiers and event records should not automatically be treated as anonymous.
• Advertising: Use Google Ads and Meta advertising tools to measure campaign results and support relevant advertising, including remarketing where enabled and permitted.
• Performance and embedded content: Use caching to improve delivery of website files and embedded video to explain products and procedures. The privacy implications of an embedded service are separate from the caching of a page.

Optional advertising consent is not a condition of obtaining product support or exercising purchase-related rights. We do not sell or rent customer mailing lists. Disclosures to measurement or advertising platforms are described separately because that promise does not mean that no information is shared with those services.

We group cookies and similar technologies by their purpose. These are practical descriptions, not automatic legal exemptions. Whether a technology is necessary or requires consent depends on what it actually does and the rules that apply.

A cookie can serve more than one purpose. Calling it “functional”, “first-party” or “performance-related” does not by itself make advertising or profiling necessary for checkout.

Our store uses WordPress and WooCommerce. Their cookies depend on the feature you use: browsing, adding an item to a cart, logging in and using a dashboard do not all set the same cookies.

The reference below describes common platform behaviour. Plugin customisation, browser restrictions and selected settings can change the actual lifetime. A session identifier may link to server-side records even where the cookie itself does not contain your name or full address.

Store and account cookies

Preferences and feature-specific cookies

Additional extensions can use their own storage or a cookie such as PHPSESSID for a particular session feature. That is not automatically set by WordPress or WooCommerce on every visit. The relevant extension and the browser’s stored-cookie details determine its purpose and duration.

Further platform information is available in WooCommerce’s cookie documentation.

We use Google Analytics to understand visits and interactions with our store, and Google Ads for advertising and campaign measurement. Depending on the features enabled, these services can process page URLs, referral information, device details, cookie or click identifiers and events such as viewing a product or completing a purchase.

An identifier need not contain your name to be capable of being associated with you or your browser. Google Analytics 4 does not log or store individual IP addresses in Analytics, but this does not mean that all event information is anonymous or that a connection to Google involves no processing of an IP address.

Google cookie reference

Older Analytics deployments can use different cookie names. The current GA4 reference centres on _ga and _ga_<container-id>; the names used can vary with the service version and integration. Cookie expiry and server-side retention are different settings.

Consent and measurement signals

Where Google Consent Mode is used, the behaviour depends on its implementation. In basic mode, Google measurement tags are withheld until the relevant consent is granted. In advanced mode, limited cookieless signals can be sent when storage consent is denied. Declining cookies therefore must not be interpreted as a universal guarantee of no data transmission.

Advertising features that match customer-provided information have separate disclosure and consent requirements. The use of features such as enhanced conversions or Customer Match is separate from the cookie defaults listed here. The Privacy Policy explains the related information-handling purposes and choices.

Your Google controls

Use Google My Ad Center for Google account advertising preferences and Google’s partner-ad settings for supported partner-ad choices. The Google Analytics Opt-out Browser Add-on is another control for supported browsers and supported Analytics implementations. These tools have specific scopes; they do not block every other website tag or delete information already held by a provider.

Further information: Google’s GA4 cookie information, Google’s cookie information and how Google uses information from partner sites.

The Meta Pixel supports measurement of Facebook and Instagram advertising and the creation of website-visitor audiences where those features operate. Events can include page views, product interactions, cart activity and purchases. The event details depend on how the integration is configured.

Meta can receive browser/device information, website event information and relevant identifiers. It may be able to associate this information with a Meta account or other information it holds. These identifiers should not be described as anonymous merely because they do not display a customer’s name.

Matching features and server-to-server advertising integrations are distinct from the browser cookies listed above. Blocking a cookie alone does not establish that every event route is disabled. The Privacy Policy covers the purposes and disclosures relevant to customer information.

Managing Meta advertising choices

Use Meta Ad Preferences and the advertising/privacy settings in your Facebook or Instagram account. You can also use the browser controls in Section 10. An account-level advertising choice does not necessarily stop all processing for measurement, security or other provider purposes.

For Meta’s descriptions of its processing and controls, see Meta’s Privacy Policy and Meta’s Cookies Policy. Personal information can be processed outside Australia; see Section 13.

Our website includes YouTube videos explaining TPMS products, tools and relearn procedures. An embedded player connects to Google/YouTube. Depending on how a page is built, requests can occur when the player loads, not only after you press play. Your browser, account state and consent choices affect the cookies and storage used.

YouTube offers a privacy-enhanced player using youtube-nocookie.com. Google describes limits on how views from that player are used for personalisation; the name is not a guarantee that no connection, identifier or local storage is involved. A video’s behaviour depends on the embed that is actually loaded.

The lifetime figures are provider reference values, not a promise that every embed uses the same settings. Clearing cookies alone may leave local storage; browser “site data” controls can address both.

Further information is available in Google’s cookie information and YouTube’s embedding guidance. You can also open our YouTube channel directly, where YouTube’s own controls apply. For written instructions or help with a blocked video, contact [email protected].

Our site uses WP Rocket for WordPress performance and caching. Server caching stores prepared page files so that the server does not need to rebuild every response. Browser caching can separately store assets such as styles or images on your device.

WP Rocket’s published information states that the plugin does not itself add cookies. It can take existing WordPress, WooCommerce or other plugin cookies into account when determining whether a cached response is appropriate. That is different from creating those cookies.

Clearing the website’s server cache is not the same as withdrawing advertising consent or deleting cookies from your browser. Similarly, a caching plugin is not a replacement for a consent-management system.

Further product information is available from WP Rocket’s published FAQ.

A cookie’s expiry concerns storage in your browser. It does not, by itself, determine how long an order, event, consent record or other information remains on a server.

Duration reference by purpose

Cookie lifetimes are set individually rather than by category alone. The expiry recorded in your browser is the most direct view of the cookie currently stored there. For provider retention and deletion requests, see the Privacy Policy and the provider’s own controls.

You can manage cookies through your browser, the relevant provider and any cookie-preference controls shown on our website. These controls do different things: changing advertising preferences, withdrawing consent and deleting stored data are not interchangeable.

Website preferences and consent

Where a cookie-preference panel is displayed, use its options to make or update your choice. Where prior consent is required, non-exempt cookies and similar technologies must not be activated on the basis of silence or continued browsing. An email opt-out is not a substitute for a consent control that must operate before tracking starts.

If a control is unavailable, does not save your choice or appears not to be working, contact [email protected] with the page address and browser/device details. Do not send cookie values, login tokens or passwords. You can also use browser blocking or clear the site data on your own device.

Browser-level cookie controls

The following links lead to the browser provider’s help. Settings vary by device and version. Blocking all cookies can stop cart, account or checkout features; blocking only third-party cookies does not necessarily block a first-party advertising identifier.

Provider and advertising choices

• Google: Google My Ad Center, Google’s partner-ad settings and the Google Analytics Opt-out Browser Add-on. These controls have different scopes.
• Meta: Meta Ad Preferences and the privacy settings in your Facebook or Instagram account.
• Participating advertising companies: Digital Advertising Alliance choices and Network Advertising Initiative choices describe the controls they currently support. They do not cover every provider or every form of tracking.
• Regional choices: Your Online Choices offers information and controls for supported countries. Availability and participating companies vary.
• Privacy requests to MyTPMS: Contact [email protected] about information we hold or a problem with our controls. Provider account settings and deletion requests may need to be completed with the provider too.

Some choices are specific to a browser, device or account. Removing all site data can remove a saved opt-out preference too. Check your choices again after clearing data, changing browser or using a new device. Refusing optional marketing does not change your statutory purchase rights.

Information collected through cookies and pixels can be personal information when an individual is identified or reasonably identifiable from it. The Privacy Act 1988 and Australian Privacy Principles apply where the business and the relevant processing are covered. This policy does not exclude any rights that apply to you.

Australian privacy principles relevant to cookies

• APP 1 — Transparency: An applicable privacy policy should explain the information handled, its uses and disclosures, and how to make requests or complaints.
• APP 3 — Collection: Collection must meet the applicable necessity, fairness and consent requirements. Sensitive information has additional protections.
• APP 5 — Collection notices: Appropriate information about collection must be provided. Publishing a generic policy does not automatically meet every collection-notice requirement.
• APP 6 — Use and disclosure: Uses and disclosures need a permitted basis. Business convenience alone is not an unlimited permission to reuse information for unrelated purposes.
• APP 7 — Direct marketing: Applicable marketing requirements include appropriate choices and a simple way to request that information not be used for direct marketing.
• APP 8 — Overseas disclosure: Applicable cross-border obligations and exceptions must be considered before disclosing personal information overseas.
• APPs 12 and 13 — Access and correction: You can contact us to request access to personal information we hold about you or correction of inaccurate information, subject to the applicable law.

The Privacy Policy explains our information-handling commitments and how to raise an access, correction, deletion or privacy concern. Contact [email protected] or 1300 818 030. We may need proportionate information to verify your authority and locate the relevant record.

Independent privacy guidance and complaints

The Office of the Australian Information Commissioner (OAIC) provides privacy guidance and considers complaints within its jurisdiction. Its privacy complaints guidance explains eligibility and the steps usually required, including first raising the matter with the organisation.

Nothing here requires you to surrender a legal right, miss a deadline or avoid independent advice. A provider’s privacy policy does not remove our responsibilities for technologies we choose to deploy.

Visitors outside Australia may have additional privacy or cookie rights. Their application depends on the country, the activity and the legal scope; shipping internationally does not mean that every foreign privacy law applies to every transaction in the same way. The following provides a guide to the relevant regulators and frameworks.

Consent-based rules

Where consent is required for a purpose, it must meet the applicable standard and remain capable of withdrawal. Merely continuing to browse or accepting general sale terms is not a substitute for required consent. Storage that is strictly necessary for a requested service is assessed differently from advertising and profiling.

A browser setting can assist with restricting storage, but a provider’s advertising opt-out does not necessarily withdraw consent for all processing on this website. Contact [email protected] if you need help with a choice or a request affecting information we handle.

California sale/sharing and opt-out signals

Where the CCPA/CPRA applies, cross-context behavioural advertising can involve “sharing” even when no money is exchanged for a customer list. Applicable access, correction, deletion and opt-out rights remain available. Covered businesses must recognise qualifying opt-out preference signals, such as Global Privacy Control. See Section 16 for the distinction between that signal and Do Not Track.

The contact details in this policy are available for applicable privacy requests. This policy does not limit mandatory protections or the ability to contact the competent regulator.

Google, Meta and YouTube operate international services. Using their website technologies can involve processing outside Australia, including in the United States and other countries used by the relevant provider. Provider headquarters, contracting entity, storage location and support-access location are not necessarily the same.

Where Australian Privacy Principle 8 applies, overseas disclosures must meet its requirements unless a valid exception applies. This can include assessing the recipient and taking reasonable steps to protect the information. Applicable accountability rules are not removed by simply linking to a provider’s terms.

Where an international transfer mechanism is required under another applicable privacy law, the appropriate mechanism must apply to that transfer. A provider certification or a standard contract title is not, on its own, a certification of every MyTPMS data flow.

Using this website does not waive cross-border privacy protections. For enquiries about the services involved in your interaction, contact [email protected]. Our Privacy Policy covers broader overseas disclosures associated with orders, communications and support.

The website contains links to external services such as supplier information, vehicle resources and our social-media pages. When you follow an external link, the destination site’s privacy and cookie arrangements apply to what it collects there. A link does not, by itself, mean that its cookies were already placed on our website.

An embedded service is different: a player, widget or script may communicate with its provider while you remain on mytpms.com.au. Those integrations are covered in the relevant sections above and in our Privacy Policy.

We do not control an external website’s settings, but this does not remove obligations relating to the technologies we choose to embed or information we disclose. Read the provider’s privacy information before using an unfamiliar service or signing in.

Our social links are YouTube, Instagram and Facebook. Inclusion of a link is not an endorsement of every aspect of that provider’s privacy practices.

MyTPMS Australia supplies specialist automotive products for vehicle owners, technicians, workshops and trade customers. The website and our advertising are not directed at children.

A visitor’s age is not necessarily known from a website visit. We therefore do not describe ordinary cookies as an age-verification system or promise that they can never collect information associated with a young person.

A parent or guardian who believes information about a child has been provided or collected inappropriately can contact [email protected] or 1300 818 030. We will investigate and take appropriate action, including deletion where required or appropriate and subject to lawful record-retention needs.

Applicable protections for children are not removed by describing the store as intended for adults. Please avoid sending identity documents or other sensitive information unless we explain why they are necessary for the particular request.

Do Not Track (DNT) is a browser signal that asks a website not to track the user. It is not a universal blocking mechanism and should not be relied on to remove cookies or prevent requests. Our site does not currently offer a separate DNT-based consent control.

Global Privacy Control (GPC) is a different signal expressing an opt-out preference, commonly for the sale or sharing of personal information. Some laws require covered businesses to recognise qualifying signals. It would be inaccurate to say that browser privacy signals have no legal effect anywhere.

Where the law requires us to honour an applicable opt-out signal, that obligation remains. Browser cookie controls, provider choices and the request routes in Section 10 address different aspects of tracking and information use.

For further explanation see California’s Global Privacy Control guidance. Contact [email protected] if you believe a relevant preference has not been respected; include the browser and page details, but not cookie values or account tokens.

We may update this Cookie Policy to reflect changes to website features, cookies, service providers or applicable requirements. The “Last updated” date records the revision of the wording.

For a material change, we will take reasonable steps to make the updated information available, which may include an on-site notice or direct communication where appropriate. Where fresh consent is required, a revised policy or notice alone is not a substitute for obtaining it.

Changes do not retrospectively authorise processing or cancel an existing privacy choice. Any further processing must have an appropriate basis, and applicable rights continue to apply.

The current policy is published on our Cookie Policy page. Contact [email protected] for a copy or help understanding how a change relates to your information.

Read this Cookie Policy alongside our other relevant policies. They explain personal-information handling, purchasing, delivery, warranty and how to contact us. A purchase policy does not replace consent required for a separate tracking purpose.