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Complete, transparent disclosure of all accepted payment methods, security standards, pricing, GST obligations, and your rights when purchasing TPMS sensors, diagnostic tools, and automotive accessories from MyTPMS Australia.
This Payment Policy governs all financial transactions completed through the MyTPMS Automate Sensors website at https://mytpms.com.au/. It applies to every customer — whether you are purchasing from within Australia or internationally — and covers every payment method we accept, how and when your payment is processed, what currency applies, how your financial data is protected, and what happens in the event of a failed transaction, request for refund, or payment dispute.
MyTPMS Australia is committed to providing you with a fully secure, transparent, and straightforward payment experience. We do not charge hidden fees, we do not store your card details on our own servers, and every transaction is processed exclusively through industry-certified, PCI DSS-compliant payment gateways. All charges are disclosed to you in full before you complete your purchase — the amount you see at checkout is the total amount you will be charged, with no surprise fees added after the fact.
Your protection is our priority. This Payment Policy is written in compliance with the Australian Consumer Law (Competition and Consumer Act 2010, Cth), the ePayments Code administered by the Australian Securities and Investments Commission (ASIC), the Payment Systems (Regulation) Act 1998 (Cth), the A New Tax System (Goods and Services Tax) Act 1999 (Cth), and the applicable payment regulations of all countries to which we ship. Nothing in this policy overrides or diminishes your statutory rights under Australian Consumer Law or any applicable foreign consumer protection law.
MyTPMS Automate Sensors accepts a wide range of payment methods to ensure a convenient, secure checkout experience for all customers — whether you are based in Australia or purchasing from overseas. All accepted payment options are listed at checkout. The available methods displayed at checkout may vary slightly depending on your billing address, order value, and currency at the time of purchase.
We accept all major credit and debit cards including Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay. All card payments are processed in real time through our PCI DSS-compliant payment gateway. Your card is charged immediately upon order confirmation. Card details are never stored on our servers — they are encrypted and processed exclusively by the payment gateway on your behalf.
Security: All card transactions are protected by 3-D Secure authentication (Verified by Visa / Mastercard SecureCode / American Express SafeKey) where supported by your card issuer, providing an additional layer of identity verification before your payment is completed.
PayPal is available as a secure, fast checkout option for customers with an existing PayPal account or for those wishing to use PayPal Guest Checkout with a credit or debit card without creating an account. When you select PayPal at checkout, you will be redirected to the PayPal secure portal to complete your payment. You will then be returned to our website with a confirmed order.
PayPal Buyer Protection may apply to your purchase in accordance with PayPal's Purchase Protection Policy. PayPal is a globally recognised payment processor available in over 200 countries and territories and accepts payments in more than 25 currencies. Your payment will be settled in Australian Dollars (AUD).
International customers using PayPal should be aware that PayPal's own currency conversion rates and fees may apply if your PayPal account is denominated in a currency other than AUD. MyTPMS Australia does not control or benefit from any such currency conversion fees.
Afterpay allows you to split your purchase into 4 equal fortnightly instalments, with the first payment taken at checkout and the remaining three payments automatically charged every two weeks. There is no interest charged by Afterpay when all payments are made on time.
Afterpay is subject to eligibility and approval by Afterpay Pty Ltd. Availability may vary by order value. Late payment fees may be charged by Afterpay directly if scheduled repayments are missed — please refer to Afterpay's own terms and conditions at afterpay.com for full fee and eligibility details. MyTPMS Australia receives full payment from Afterpay at the time of order confirmation regardless of the customer's repayment schedule.
Alipay is accepted for customers purchasing from China and other Asia-Pacific regions. Alipay is operated by Ant Group Co., Ltd. and is one of the world's largest mobile and online payment platforms, widely used across China, Hong Kong, Macau, Singapore, Malaysia, and other Asia-Pacific markets.
When you select Alipay at checkout, you will be redirected to Alipay's secure payment environment to authenticate and complete your transaction using your Alipay account, QR code, or linked bank account. The transaction amount will be displayed in AUD and converted to your local currency by Alipay at their prevailing exchange rate. MyTPMS Australia does not apply any foreign currency surcharges. Alipay transactions are subject to Alipay's own terms of service and payment policies.
Direct bank transfer (EFT — Electronic Funds Transfer) is available as a payment method, primarily for Australian business customers, wholesale purchasers, and customers who prefer not to use a card or third-party payment platform. Orders paid by bank transfer are held in pending status until the full payment amount clears in our business account — typically 1 to 2 Australian business days from the date of transfer.
When you select Direct Bank Transfer at checkout, our bank account details will be displayed on the order confirmation page and emailed to you immediately. Please use your order number as the payment reference so we can accurately match your transfer to your order and dispatch your goods promptly without delay.
Orders paid by bank transfer will not be dispatched until cleared funds have been received and confirmed by our accounts team. If you require urgent dispatch, we recommend using a card or PayPal for instant payment clearance. Contact us at sales@mytpms.com.au if you have any questions about a pending bank transfer.
Customers located in Melbourne, Victoria are welcome to visit our warehouse premises at Factory 5–6, 44–50 Westall Rd, Springvale, Victoria 3171 during business hours to inspect, collect, and pay for their order in person. In-person payment accepts all major credit cards, debit cards, and EFTPOS. Cash payments are also accepted at our premises in Australian Dollars only.
If you intend to visit us in person, please contact us in advance on +61 1300 818 030 or via sales@mytpms.com.au to confirm stock availability and arrange a convenient collection time during our business hours of Monday to Friday, 09:00 AM – 05:00 PM AEST. Walk-in purchases are subject to available stock on the day of your visit.
Wholesale customers and trade buyers who collect in person are encouraged to place their order in advance via our Wholesale Registration Form to ensure priority fulfilment of their requirements.
Availability note: The payment methods displayed above reflect all options available through our website checkout as at the date of this policy. The precise set of payment options shown to you at checkout may differ slightly based on your billing country and order value. All payment methods listed here are genuine, verified options — we do not advertise payment methods we do not actually offer.
The security of your payment information is a non-negotiable priority for MyTPMS Australia. We have implemented multiple layers of technical and procedural security controls to protect every financial transaction processed through our website. These measures comply with the industry's highest payment security standards and with all applicable Australian laws governing the protection of personal and financial data.
All payment-related personal information — including your name, billing address, email address, and payment reference data — is collected and handled in strict accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). Your payment data is used exclusively to process and fulfil your order, issue your Tax Invoice, and where necessary, process refunds to your original payment method. We do not share, sell, or disclose your payment or financial information to any third party for marketing or commercial purposes.
Our payment processors — including WooCommerce Payments, PayPal, and Afterpay — operate under their own privacy policies and are independently certified to handle financial data in compliance with applicable global privacy and payment security regulations. Each of these processors is contractually bound to use your data only for the specific purpose of processing your transaction.
Fraud Warning: MyTPMS Australia will never contact you by phone, email, SMS, or any other channel to request your full card number, CVV/CVC code, bank account password, or any other payment credential. If you receive any such communication purporting to be from us, please do not respond and report it to us immediately at sales@mytpms.com.au and to the Australian Cyber Security Centre at cyber.gov.au/report.
MyTPMS Australia operates in compliance with the ePayments Code, regulated and administered by the Australian Securities and Investments Commission (ASIC). The ePayments Code establishes minimum standards for electronic payment services in Australia, including online card payments, direct debit, and transfers. Under the ePayments Code, you are protected against losses resulting from unauthorised transactions, provided you have not contributed to the loss through your own actions. If you believe an unauthorised transaction has occurred using your payment details in connection with our store, you should report it immediately to your card issuer or bank and contact us at sales@mytpms.com.au.
All prices displayed on the MyTPMS Automate Sensors website are quoted exclusively in Australian Dollars (AUD) and include Goods and Services Tax (GST) at the current standard rate of 10%, applied in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth). The GST component is always clearly itemised on every Tax Invoice issued upon completion of your purchase.
MyTPMS Australia does not charge any surcharge on any payment method, including credit cards, PayPal, or Afterpay. The price you see at checkout is the total amount you will be charged — there are no additional processing fees, payment method fees, or checkout surcharges of any kind. This is consistent with our obligations under the Competition and Consumer Act 2010 (Cth) and the Reserve Bank of Australia's payment surcharging standards, which prohibit the imposition of excessive payment surcharges on consumers.
Our website displays all prices in AUD. If you are purchasing from outside Australia, your bank, card issuer, or payment processor will convert the AUD amount to your local currency at the prevailing exchange rate applicable at the time your transaction is processed. MyTPMS Australia has no control over, and does not benefit from, any foreign exchange conversion fees, international transaction fees, or dynamic currency conversion charges that your financial institution may apply. We recommend checking with your bank or card issuer prior to purchase if you are concerned about applicable foreign transaction fees.
MyTPMS Australia may from time to time offer promotional discount codes, including storewide promotions such as the 10OFF code providing 10% off eligible orders. All promotional prices and discounts are subject to the specific terms of each promotion, including eligibility, exclusions, and expiry dates. Only one promotional code may be applied per order. Promotional codes cannot be applied retrospectively to orders that have already been confirmed. We reserve the right to modify or discontinue any promotion at any time.
As a registered GST entity under ABN 53 807 701 500, MyTPMS Australia automatically issues a valid Tax Invoice for every completed purchase. Your Tax Invoice will be emailed to your nominated address and will include our full ABN, the GST amount separately identified, a complete itemised list of goods purchased, and all relevant order details. Australian business customers requiring a Tax Invoice for input tax credit (ITC) claim purposes should ensure they provide a valid ABN and business email at checkout. If you require a Tax Invoice reissued or amended, please contact sales@mytpms.com.au.
Afterpay is a Buy Now Pay Later (BNPL) service provided by Afterpay Pty Ltd (ABN 26 206 735 834), a wholly owned subsidiary of Block, Inc. Afterpay allows eligible customers to purchase now and pay in four equal fortnightly instalments. MyTPMS Australia offers Afterpay as a convenience option and is not a credit provider. We are not responsible for any fees, charges, or financial decisions made by Afterpay with respect to your account.
How Afterpay works at MyTPMS: When you select Afterpay at checkout, you will be redirected to Afterpay's secure portal to log in to or create your Afterpay account and approve the instalment schedule. The first instalment (25% of the order total) is charged to your nominated card immediately at the time of your purchase. The remaining three instalments are charged automatically every two weeks to the same card.
MyTPMS Australia receives full payment for your order directly from Afterpay at the time of purchase. Your repayment obligations are solely between you and Afterpay. Any late payment fees or charges are levied by Afterpay according to their own terms — MyTPMS Australia does not receive, benefit from, or have visibility over any such fees.
Afterpay is subject to regulation under the National Consumer Credit Protection Act 2009 (Cth) and falls within the scope of ASIC's oversight of BNPL products in Australia. From 10 June 2025, BNPL providers including Afterpay became subject to additional licensing and responsible lending obligations under amendments to the National Credit Act, which require Afterpay to assess your suitability for a BNPL arrangement before providing credit. MyTPMS Australia does not conduct credit checks — all suitability assessments are performed exclusively by Afterpay.
For full details of Afterpay's terms of service, fee schedule, credit limits, privacy policy, and dispute resolution process, please visit afterpay.com/en-AU. If you have a query specifically about a scheduled Afterpay payment, your account status, or a payment dispute with Afterpay directly, please contact Afterpay customer support. For queries about the underlying product order or delivery from MyTPMS, contact us at sales@mytpms.com.au.
MyTPMS Australia charges your selected payment method at the time you place your order — not at the time of dispatch. When you click "Place Order" and your payment is authorised, the charge is applied immediately to your card, PayPal balance, or Afterpay account. You will receive an automated order confirmation email within a few minutes of a successful payment, which confirms that your payment has been received and your order is being processed.
| Payment Method | When Charged | Clearance Time |
|---|---|---|
| Credit / Debit Card | Immediately upon order confirmation | Instant authorisation |
| PayPal | Immediately upon order confirmation | Instant |
| Afterpay | First instalment charged at order confirmation; subsequent instalments fortnightly | Instant (first payment) |
| Alipay | Immediately upon payment portal confirmation | Instant |
| Direct Bank Transfer | When you initiate the EFT from your bank | 1–2 business days to clear |
| Pay in Person | At time of in-store visit and collection | Immediate on payment |
For Direct Bank Transfer orders, your order will remain in pending status until cleared funds are confirmed in our account. We will notify you by email once payment clears and your order is dispatched. If you need your order dispatched urgently, we strongly recommend using a card, PayPal, or Afterpay for instant payment clearance and same-day dispatch on qualifying orders.
If you select Direct Bank Transfer at checkout, your order will be placed in a pending state and the full payment instructions will be displayed on your order confirmation screen and emailed to you immediately. Please complete your transfer within 3 business days of placing your order to avoid automatic cancellation of unpaid orders.
| Bank Name | Your full bank account details will be provided at checkout and in your order confirmation email |
| Account Name | MyTPMS Australia |
| Currency | Australian Dollars (AUD) only |
| Payment Reference | Your order number — this is critical for matching your payment to your order |
| Transfer Deadline | Within 3 business days of order placement |
| Dispatch Hold | Order held until funds are confirmed cleared |
If your payment is declined or fails during checkout, no charge will be applied to your account and no order will be confirmed. You will be notified immediately on the checkout page that your payment was unsuccessful and prompted to try again with the same or a different payment method. Declined payments are extremely common and are usually caused by one of the following reasons — none of which are specific to MyTPMS Australia:
If you have attempted multiple payment methods and are still unable to complete your purchase, please contact us on +61 1300 818 030 or at sales@mytpms.com.au and our team will assist you. We can discuss alternative payment arrangements including Direct Bank Transfer or in-person collection where appropriate.
A declined payment does not result in a charge to your account. If you see a pending transaction on your bank statement after a failed payment, this is a temporary authorisation hold placed by your bank — not an actual deduction. These holds are automatically released by your bank within 3–5 business days. MyTPMS Australia does not receive any funds from a declined authorisation hold.
Where a refund is approved in accordance with our Returns and Refund Policy, our Lifetime Warranty, or under your rights as a consumer under the Australian Consumer Law, all refunds are processed back to the original payment method used at the time of purchase. We do not issue refunds via bank transfer where the original payment was made by card or PayPal, nor do we issue cash refunds for online purchases.
| Original Payment Method | Refund Method | Estimated Timeframe |
|---|---|---|
| Credit / Debit Card | Reversed to the same card | 3–7 business days after processing |
| PayPal | Returned to PayPal balance or linked card | 1–3 business days after processing |
| Afterpay | Processed via Afterpay — schedule adjusted or refund issued | 3–7 business days via Afterpay |
| Alipay | Returned to Alipay account | 3–7 business days via Alipay |
| Direct Bank Transfer | EFT refund to your nominated bank account | 2–5 business days after processing |
| Pay in Person | Card reversal or cash refund at premises | Same day or by arrangement |
When MyTPMS Australia initiates a refund, the processing begins immediately on our end. However, refund timeframes depend on the payment processor, your card network, and your financial institution — none of which we control once the refund instruction has been issued. If a refund is not reflected in your account within 10 business days of the date we confirm it has been processed, please first check with your card issuer or bank before contacting us, as processing delays on the receiving end are common.
Partial refunds may be issued where only a portion of an order is returned, where a partial price adjustment is agreed, or where restocking or return shipping costs are applicable. In all cases, the partial refund amount and reason will be communicated to you in writing via email before processing. The partial refund will be applied to your original payment method in proportion to the portion of the order being refunded.
To initiate a refund or return, please contact our team first. Do not return any product without prior authorisation. Full instructions for our returns process are available in our Returns and Refund Policy. Unauthorised returns may delay the refund process or result in the return being refused upon receipt.
A chargeback is a payment reversal initiated by your card issuer or PayPal where you dispute a transaction directly with your financial institution rather than resolving the matter with us first. While chargebacks are a legitimate financial protection mechanism available to consumers under card network rules, we strongly encourage customers to contact us first before raising a chargeback, as we can almost always resolve genuine disputes faster and more efficiently through direct communication.
MyTPMS Australia maintains comprehensive records of all orders, dispatch confirmations, tracking information, and customer communications. Where a chargeback is raised in bad faith — such as claiming a product was not received when tracking evidence confirms delivery, or claiming an item was not as described when it was correctly supplied to the stated specification — we will submit a full evidence response to the relevant card network or PayPal dispute process. Fraudulent chargebacks may result in your account being flagged and future orders being refused. We take all instances of payment fraud seriously and will not hesitate to report confirmed cases to the relevant authorities.
Important: Raising a chargeback does not automatically entitle you to a refund. Card issuers and PayPal investigate both sides before making a determination. Where we have proof of delivery and a legitimate fulfilled order, chargebacks raised without merit will be disputed by MyTPMS Australia and may ultimately be resolved in our favour, with any provisional credit to your account reversed.
MyTPMS Australia ships to customers worldwide and our payment infrastructure is designed to accommodate international buyers. However, there are several important considerations for customers purchasing from outside Australia that are set out below to ensure a smooth transaction experience.
All transactions on mytpms.com.au are settled in Australian Dollars (AUD). If your card, PayPal account, or other payment method is denominated in a different currency, the conversion to AUD will be performed by your payment provider at the exchange rate applicable at the time of the transaction. MyTPMS Australia is not responsible for any exchange rate fluctuations, currency conversion fees, or international transaction surcharges applied by your financial institution. We recommend checking these fees with your bank or card issuer before purchasing, particularly for high-value orders.
Prices on our website include Australian GST (10%), which is automatically included in the price you pay. For international customers, the Australian GST component is embedded in the product price and is not separately removable. Import duties, customs fees, VAT, local sales taxes, and any other charges levied by your country's customs authority or border agency are entirely your responsibility and are not included in the price charged at checkout.
| Country / Region | Applicable Tax / Duty Framework | Your Responsibility |
|---|---|---|
| New Zealand | NZ GST (15%) may apply on import; Customs NZ thresholds apply | Import GST and any customs fees at NZ border |
| United Kingdom | UK Import VAT (20%); customs duty on goods over £135 | UK VAT and import duties on arrival |
| European Union | EU Import VAT (varies by country, typically 19–25%); customs duty | Local VAT and customs duty payable upon import |
| United States | US Customs duty on goods over $800 de minimis threshold; state sales tax varies | Import duty if applicable; check with US CBP |
| Canada | Canadian GST/HST on imports; CBSA customs threshold applies | Federal and provincial tax on import value |
| Singapore | GST (9%) on imported goods; MAS thresholds apply | Import GST payable to Singapore Customs |
| All other countries | Country-specific import duties and taxes | Buyer's sole responsibility — check with local customs authority |
International buyers please note: Failure to pay applicable import duties, refusing a customs assessment, or providing an incorrect delivery address may result in your parcel being returned to us, held at customs, or destroyed. In such cases, return freight costs and any applicable customs storage fees may be deducted from any refund issued. Please check your country's import regulations for automotive electronic goods before placing your order.
Not all payment methods are available in all countries. Afterpay is currently available for Australian customers only. Alipay is available for customers in China and select Asia-Pacific markets. Credit and debit cards (Visa, Mastercard, Amex) and PayPal are available globally. If you experience difficulty at checkout due to payment method restrictions, please contact us and we will arrange a suitable alternative payment pathway for your location.
Upon successful completion of your payment, you will receive two automated emails from MyTPMS Australia:
Sent immediately after payment is authorised. This email confirms your order has been received and is being processed. It includes your order number, a summary of the items purchased, the total amount charged, and the delivery address provided. This email also serves as your official Tax Invoice — it includes our full ABN (53 807 701 500) and the GST component of your purchase separately identified.
Sent once your order has been picked, packed, and handed to the carrier. This email includes your tracking number and a direct link to track your parcel with the assigned carrier in real time. For orders dispatched via Australia Post Express, StarTrack, or other carriers, tracking typically activates within a few hours of dispatch. You can also track your order at any time via our Track Your Order page.
Please check your spam or junk mail folder if you do not receive your Order Confirmation email within 10 minutes of a successful payment. If you believe your payment was processed but have not received an Order Confirmation email, contact us immediately at sales@mytpms.com.au or call +61 1300 818 030 and we will confirm your order status and resend your confirmation.
Once an order has been placed and payment confirmed, MyTPMS Australia begins processing it immediately to ensure fast dispatch. As a result, cancellations must be requested as early as possible — ideally within 1 hour of order placement and before the item has been picked from our warehouse. We cannot guarantee cancellation once an order has been dispatched.
If your cancellation is approved before dispatch, a full refund will be issued to your original payment method within 3–5 business days. If the order has already been dispatched when you request cancellation, you will need to follow our standard returns procedure once you receive the goods. Please review our Returns and Refund Policy for full details of the return process in that case.
For Afterpay orders, if your order is cancelled before dispatch, MyTPMS Australia will initiate a full refund via Afterpay, which will cancel any outstanding instalments and return any payments already made. Please allow additional processing time for Afterpay to update your account following a cancellation refund.
Customers in Melbourne and surrounding areas are welcome to visit our Springvale warehouse in person to view, purchase, and collect TPMS sensors, diagnostic tools, and related accessories. In-person visits allow you to inspect products directly, discuss your specific vehicle compatibility requirements with our technical team, and have your questions answered before purchasing.
Please contact us before visiting to confirm stock availability and arrange a suitable time: +61 1300 818 030 or sales@mytpms.com.au.
ACL Rights Are Non-Excludable. Nothing in this Payment Policy limits or overrides the non-excludable rights and remedies you are entitled to under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010, Cth), including your right to a refund, replacement, or repair for goods that do not meet the statutory consumer guarantees of acceptable quality, fitness for purpose, and match to description.
In the context of payments, your ACL rights mean the following apply regardless of any terms in this policy:
If you believe your ACL rights have not been respected by MyTPMS Australia, you may contact the Australian Competition and Consumer Commission (ACCC) at accc.gov.au or Consumer Affairs Victoria at consumer.vic.gov.au for independent guidance and, if necessary, formal dispute resolution assistance.
MyTPMS Australia reserves the right to amend this Payment Policy at any time to reflect changes in our accepted payment methods, payment gateway providers, applicable laws and regulations (including changes to the ePayments Code, National Credit Act, or Australian Consumer Law), or our standard business practices. Any amendments will take effect from the date published on this page, with the "Last Updated" date revised accordingly.
Where a change is material — for example, the addition or removal of a payment method, a change in how refunds are processed, or a change relevant to your rights as a consumer — we will take reasonable steps to notify customers via a notice on our website. Your continued use of our website and placing of orders after any amendment constitutes acceptance of the updated terms. We encourage you to review this page periodically.
If you have a question about a specific payment transaction that was made under a previous version of this policy, the version of the policy in force at the time of your transaction will apply to that transaction. If you are unsure which version applied at the time of your purchase, please contact us and we will clarify.
This Payment Policy forms part of the comprehensive suite of policies that governs your relationship with MyTPMS Australia. Please review the following related documents, which should be read in conjunction with this policy:
Our team is available Monday to Friday, 09:00–17:00 AEST. We are happy to assist with any payment query, billing issue, or order enquiry — before or after your purchase.
© 2026 MyTPMS Australia (ABN: 53 807 701 500) — Trading as MyTPMS Automate Sensors
Factory 5–6, 44–50 Westall Rd, Springvale, Victoria 3171, Australia
sales@mytpms.com.au
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+61 1300 818 030
•
mytpms.com.au
This Payment Policy was last reviewed and updated on 09 June 2026. Governed by the laws of Victoria, Australia. Compliant with Australian Consumer Law (Cth), ePayments Code (ASIC), Payment Systems (Regulation) Act 1998, Privacy Act 1988, and the A New Tax System (Goods and Services Tax) Act 1999.
