MyTPMS Automate Sensors Legal Notice

This Legal Notice governs your use of the MyTPMS Automate Sensors website located at https://mytpms.com.au/ and every purchase you make from us, regardless of where you are in the world. It is intended to be read alongside our full suite of policy pages, each of which forms part of our binding contractual arrangement with you.

By accessing this website, browsing our product catalogue, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by the terms set out in this Legal Notice, our Terms and Conditions, Privacy Policy, Returns and Refund Policy, Shipping Policy, and all other applicable policies listed on this page.

If you do not agree with any part of these terms, please discontinue your use of the website and do not proceed with a purchase. We encourage you to contact us before ordering if you have any questions — our team is available Monday to Friday, 09:00–17:00 AEST at +61 1300 818 030 or sales@mytpms.com.au.

This website is owned and operated by MyTPMS Australia (ABN: 53 807 701 500), trading as MyTPMS Automate Sensors. We are a registered Australian business incorporated under the laws of the Commonwealth of Australia and the State of Victoria. Our physical business premises are located at Factory 5–6, 44–50 Westall Rd, Springvale, Victoria 3171, Australia.

We specialise in the supply of Tyre Pressure Monitoring System (TPMS) sensors, diagnostic tools, sensor programming tools, TPMS DIY kits, and related automotive accessories. Our product range includes brand-specific OE-quality sensors, Automate aftermarket sensors, Autel TPMS tools, Hamaton U-Pro sensors, and vehicle-specific DIY TPMS master kits covering brands such as Toyota, Subaru, Nissan, LDV/MAXUS, BYD, Isuzu, Chery, Great Wall, and INEOS.

You can verify our ABN at any time via the Australian Business Register at abr.business.gov.au. The ABR search will confirm our registration status, main business location, and entity type, providing full transparency and confidence that you are dealing with a legitimate, registered Australian business.

We make every reasonable effort to ensure that all product information, specifications, images, compatibility charts, and descriptions published on our website are accurate, complete, and current. All TPMS sensors, diagnostic tools, and accessories listed on our website are physical goods that exist in stock and are available for genuine sale. We do not list or advertise products we do not carry or cannot supply.

• Sensor Compatibility: Vehicle compatibility information is provided as a guide and is based on manufacturer specifications and our own field testing. Compatibility may vary depending on vehicle build year, trim level, regional production variant, and TPMS protocol. Always confirm compatibility before purchasing by contacting our team.
• Product Images: All product images represent the actual product supplied. Minor variations in colour tone or packaging may occur between production batches but will not affect the stated performance, specification, or function of the item.
• Technical Specifications: Frequency, communication protocol, battery life estimates, and operating range specifications are derived from manufacturer datasheets and our own testing environment. Actual performance may vary depending on the specific vehicle model, environmental conditions, and installation quality.
• Firmware and Software: For programmable sensors and diagnostic tools, software and firmware details described on product pages reflect versions current at the time of listing. We release firmware updates regularly and provide current downloads at mytpms.com.au/downloads. Tool capabilities may be extended or refined through firmware updates after purchase.
• Errors and Omissions: Where a product has been listed with an incorrect price or specification due to a typographical or data entry error, we reserve the right to correct the error prior to or after payment and will notify you immediately if your order is affected. You may cancel the affected order for a full refund in such circumstances.

TPMS sensors are vehicle-safety components that must be installed correctly by a qualified tyre technician or by following our provided DIY instructions precisely. While our TPMS Relearn Guide and Application Downloads are provided to assist with fitment, compatibility varies between vehicle makes, models, model years, and manufacturing regions. We strongly recommend the following before and during installation:

• Contact our team before purchasing — provide your vehicle make, model, year, and VIN if available, and we will confirm suitability at no obligation via phone at +61 1300 818 030, email, live chat, or WhatsApp.
• Refer to the product-specific Application Download and Operating Manual available on our website prior to installation to confirm the correct programming procedure for your vehicle model.
• Have the sensors professionally installed by a qualified tyre technician where you are uncertain of the TPMS relearn procedure for your specific vehicle make and model.

Our TPMS diagnostic tools — including the Automate A01 and A02 with OBD support — and sensor cloning/programming tools are supplied as complete, functional, ready-to-use equipment. Tool capabilities described on each product page reflect current firmware at the time of sale. We provide firmware update files and installation guides at mytpms.com.au/downloads. For step-by-step guidance, our How-To Videos are available at mytpms.com.au/how_to_videos.

All prices displayed on the MyTPMS Automate Sensors website are quoted in Australian Dollars (AUD) and include Goods and Services Tax (GST) at the current standard rate of 10%, applied in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth). The GST component is clearly itemised on every Tax Invoice issued after a completed purchase.

Promotional discount codes such as 10OFF (providing 10% off storewide) are time-limited offers subject to individual promotion terms and conditions. Only one discount code may be applied per order. Promotional codes cannot be applied retrospectively to orders already placed and confirmed. MyTPMS Australia reserves the right to withdraw, modify, or extend any promotion at any time without prior notice. Free express shipping promotions apply to Australian domestic orders only unless specifically stated otherwise in the promotion details.

As a registered GST entity (ABN: 53 807 701 500), MyTPMS Australia issues a valid Tax Invoice with every completed order. Your Tax Invoice will be emailed to the address provided during checkout and will include our full ABN, a complete itemised breakdown of products purchased, the applicable GST amount, and all relevant order details. Business customers requiring a Tax Invoice for input tax credit (ITC) purposes should ensure they provide a valid business email address at the time of ordering. If you require an invoice reissued or amended, please contact us at sales@mytpms.com.au.

Placing an order on our website constitutes an offer to purchase the selected products under the terms published at the time of checkout. The display of products on our website is an invitation to treat, not a binding offer. A binding contract of sale is formed only upon our dispatch of a formal Order Confirmation email to the email address you provide at checkout.

We reserve the right to decline, cancel, or modify any order before an Order Confirmation has been issued in the following circumstances:

• A product has become unavailable or out of stock after your order was placed but before it was dispatched
• A pricing or product description error has been identified on the listing that materially affects the basis of the sale
• Payment authorisation is declined or cannot be verified by our payment processor
• We are unable to ship to the address provided under our current carrier arrangements or applicable export restrictions
• The order appears to be fraudulent, or has been placed in breach of these terms or applicable law

If we cancel your order after payment has been received, we will issue a full refund within 5–10 business days to your original payment method and notify you by email of the reason for the cancellation.

MyTPMS Australia dispatches orders from our warehouse located at Factory 5–6, 44–50 Westall Rd, Springvale, Victoria 3171, Australia. Full details of our shipping arrangements, carrier partners, and delivery timeframes are published in our Shipping Policy.

• Free express shipping is available Australia-wide on qualifying orders. Where a free shipping promotion is active, it applies automatically at checkout for orders meeting the minimum spend threshold stated in the current promotion.
• Estimated domestic delivery timeframes are provided as a guide only. Actual delivery may vary due to carrier workload, public holidays, weather events, and remote location surcharges or delays applied by the carrier at the time of delivery.
• Risk of loss and damage to the goods passes to you upon delivery to the address provided at checkout. For high-value orders, we strongly recommend ensuring your nominated delivery address is secure, attended, or has appropriate safe-drop instructions on your account.

We ship to international destinations worldwide. International customers are solely responsible for all import duties, customs fees, local taxes, VAT, GST (where applicable in their country), brokerage fees, and any other charges levied by their country's customs or border authority. These charges are not included in our product prices or shipping fees and are not collected by MyTPMS Australia at any point during the transaction.

• International shipments may be subject to customs inspection and resulting delays, which are entirely outside our control. We will not be liable for any delays, storage fees, or losses caused by customs processing in the destination country.
• If an international shipment is refused at customs or cannot be delivered for reasons attributable to the recipient — including an incorrect address, refusal to pay applicable import duties, or failure to complete customs documentation — any return freight costs or disposal fees may be deducted from any refund that may be issued.
• It is the full responsibility of the international customer to ensure that TPMS sensors and related diagnostic equipment are legal to import and use in their destination jurisdiction prior to placing an order.

All products sold by MyTPMS Australia are standard commercial automotive parts and accessories. They are not subject to Australian Defence Export Controls or dual-use controls under the Customs (Prohibited Exports) Regulations 1958. However, we do not knowingly ship to destinations subject to Australian Government sanctions as administered by the Australian Sanctions Office (ASO) under the Autonomous Sanctions Act 2011 (Cth) or applicable United Nations Security Council resolutions. Orders to sanctioned destinations will be refused and refunded in full.

Under the ACL, when you purchase products from MyTPMS Australia as a consumer, our products carry the following non-excludable statutory guarantees:

If a product fails to meet a consumer guarantee, your available remedy depends on whether the failure is classified as major or minor under the ACL:

• Major Failure: You may choose a full refund, a replacement product of the same type and comparable quality, or compensation for the reduction in the product's value. A major failure is one where the product would not have been purchased had the consumer been fully aware of the failure, the product is substantially unfit for its stated purpose, or the product creates a safety risk.
• Minor Failure: We may choose to repair the item, replace it with an equivalent product, or provide a refund. We aim to resolve all minor failures within a reasonable timeframe and without significant inconvenience to you. If we elect to repair the item, the repair must be completed within a reasonable time.

To exercise your ACL rights, please contact our team at sales@mytpms.com.au, call us on +61 1300 818 030, or use the contact form on our Contact Us page. Full details of our return and refund procedures are outlined in our Returns and Refund Policy.

In addition to Australian Consumer Law, international customers may be entitled to rights and remedies under the laws of their own country. We honour applicable consumer protection laws for international buyers and will assess international claims under both Australian law and any applicable foreign consumer protection frameworks where legally required. Contact us to discuss how your local consumer rights apply to your purchase from MyTPMS Australia.

Our complete returns and refunds process is published in our Returns and Refund Policy. The following terms apply to all return and refund requests:

• Where a product fails to meet a statutory consumer guarantee under the ACL, we will provide an appropriate remedy — repair, replacement, or full refund — at no cost to you, including covering the cost of return postage where the failure is confirmed as major.
• Products must be returned in the condition in which they were received to be eligible for a remedy under our voluntary policy. Products that have been damaged due to misuse, incorrect installation, unauthorised modification, or physical damage are not covered by our voluntary returns policy, although your statutory ACL rights may still apply in certain circumstances.
• For change-of-mind returns, we may at our discretion accept returns of unused, unopened products in their original, undamaged packaging within a reasonable period of receipt. Return shipping costs for change-of-mind returns are at the buyer's sole expense. Please contact us before returning any item to obtain approval and shipping instructions.
• Wholesale orders, bulk purchases, and special-order items may be subject to different return conditions — please refer to the wholesale agreement or contact our team for clarification before placing a large or specialised order.

MyTPMS Australia offers a Lifetime Warranty on eligible products. Full details, conditions, and the warranty claims process are published on our Lifetime Warranty page. The following summary applies to all eligible purchases.

• Manufacturing defects in materials and workmanship that were present at or attributable to the time of original manufacture
• Electronic or functional failure of the sensor unit that is not caused by external physical damage, chemical exposure, or misuse by the user
• Failure of the sensor to communicate with the vehicle's TPMS receiver system under normal operating conditions, when the sensor has been installed correctly and in a compatible vehicle

• Physical damage or impact damage caused during tyre fitting, removal, rotation, or other tyre service operations by a third party
• Normal wear and tear, including battery depletion over time — TPMS sensor batteries are sealed, non-replaceable, and have a finite operational lifespan of approximately 5–10 years under typical Australian driving conditions
• Damage caused by incorrect installation, use outside specified operating temperature or pressure ranges, or use in incompatible vehicles contrary to our published compatibility information
• Products that have been modified, reprogrammed using unauthorised tools, or physically disassembled in an attempt at self-repair
• Corrosion damage resulting from exposure to chemical tyre sealants, road salt environments, or other corrosive substances not encountered under normal driving conditions

MyTPMS Australia takes the security of your payment information extremely seriously. Our full Payment Security Policy is published at mytpms.com.au/payment-security-policy. The following applies to every transaction processed through our website:

• All payment transactions are processed exclusively through PCI DSS-compliant third-party payment gateways. MyTPMS Australia does not store, process, or have access to full credit or debit card numbers on our own servers at any time.
• Our website uses industry-standard SSL/TLS encryption to protect all data transmitted between your browser and our server. You can confirm a secure connection by checking for the padlock icon and "https://" prefix in your browser's address bar.
• Accepted payment methods include major credit cards, debit cards, and other options displayed at checkout. Available payment methods may vary depending on your location, order value, and currency.
• We will never request payment via unsecured or unusual means — such as direct bank transfer for standard retail orders, gift cards, or cryptocurrency — unless explicitly listed as an available checkout option at the time of your order.

If you suspect that a fraudulent transaction has occurred using our website or business name, please contact us immediately at sales@mytpms.com.au or call +61 1300 818 030, and also report the matter promptly to your bank or card issuer to initiate a fraud investigation.

All content published on the MyTPMS Automate Sensors website — including but not limited to written text, product descriptions, TPMS relearn guides, instructional videos, photographs, product imagery, logos, branding elements, application downloads, DIY kit operating manuals, and the overall website design and layout — is the intellectual property of MyTPMS Australia or its licensed content suppliers. All such content is protected under the Copyright Act 1968 (Cth) and applicable international copyright conventions.

• Download and print content from our website for your own personal, non-commercial use, including our TPMS relearn guides and operating manuals for the specific vehicle you own
• Share links to our website pages — including relearn guides, product pages, and informational content — via social media, email, or other personal communications
• Quote brief extracts from our content for the purpose of review, commentary, criticism, or education, provided you clearly and prominently attribute MyTPMS Automate Sensors as the original source and include a link back to the original page

• Reproduce, copy, republish, sell, or redistribute our content, product listings, relearn guides, videos, or media for commercial purposes without prior written consent from MyTPMS Australia
• Scrape, extract, or automatically harvest any data, product information, pricing, or vehicle compatibility data from our website using automated tools or scripts
• Use our trademarked business name, logo, or branding in any manner that implies endorsement, affiliation, or official partnership without our express prior written permission
• Modify, create derivative works from, or incorporate our original content into other websites, publications, commercial databases, or artificial intelligence training datasets without a prior written licensing agreement with MyTPMS Australia

Vehicle manufacturer brand names referenced on our website — including Toyota, Subaru, Nissan, LDV/MAXUS, BYD, Isuzu, Chery, Great Wall, INEOS, Audi, BMW, Mercedes-Benz, and others — as well as sensor brand names such as Autel and Hamaton, are the registered trade marks of their respective owners. These names are used solely for the purpose of accurately identifying product compatibility and fitment and do not imply any endorsement, commercial affiliation, or sponsorship by those brand owners of MyTPMS Australia or our products.

To report a copyright infringement or to request written permission for any specific use of our content, please contact us at sales@mytpms.com.au with full details of your request.

MyTPMS Australia collects, uses, holds, and discloses personal information in strict accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). Our comprehensive Privacy Policy is available at mytpms.com.au/privacy-policy.

We collect personal information — including your name, email address, delivery address, phone number, and payment reference data — for the purposes of processing and fulfilling your orders, communicating with you about your purchases and enquiries, improving our products and services, sending you promotional communications where you have opted in, and complying with our legal and regulatory obligations.

• We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their own marketing or commercial purposes
• We share personal data only with our service providers — including shipping carriers, payment processors, and email service platforms — who are contractually bound to handle it securely and in compliance with the APPs and applicable law
• You have the right to access, correct, or request deletion of your personal information at any time by contacting us at sales@mytpms.com.au or calling +61 1300 818 030
• For international customers in the European Union, United Kingdom, or other privacy-regulated jurisdictions, you may also hold rights under the GDPR, UK GDPR, or equivalent local privacy legislation — these rights are detailed in our Privacy Policy and we will honour them on request

Our cookie usage practices and your options for managing cookie preferences are governed by our Cookie Policy. By continuing to use our website, you consent to our use of cookies in accordance with that policy. You may update your cookie preferences at any time by adjusting your browser settings.

To the maximum extent permitted by applicable law, MyTPMS Australia's total aggregate liability for any claim arising from your purchase or use of our products or website — whether in contract, tort (including negligence), breach of statutory duty, or any other legal basis — is limited to the total amount actually paid by you for the specific product(s) to which the claim directly relates.

To the fullest extent permitted by Australian law, MyTPMS Australia excludes liability for the following types of loss or damage:

• Indirect or consequential loss, including but not limited to loss of income, loss of business opportunity, vehicle downtime costs, or loss of data arising from the use or inability to use our products or services
• Loss or damage arising from reliance on our website compatibility guides, relearn procedures, how-to videos, or any other website content without independent verification for your specific vehicle configuration
• Any damage to your vehicle, tyres, or associated components caused by incorrect installation of TPMS sensors or misuse of diagnostic tools, except where directly caused by a proven manufacturing defect in the product itself
• Delays, losses, or costs caused by carrier disruptions, force majeure events, international customs delays, or any other circumstances beyond our reasonable control

The informational content on our website — including TPMS relearn guides, how-to videos, sensor comparison tools, and application download instructions — is provided for general guidance purposes to assist customers with installation and setup. While we endeavour to keep all content accurate, current, and complete, we do not represent or warrant that the information is free from error or appropriate for every vehicle configuration in every region and jurisdiction. Always verify compatibility and installation procedures with a qualified automotive technician before proceeding.

Our website contains links to third-party websites, social media platforms, and external resources provided for your convenience and reference. These include our own branded channels on YouTube (@mytpms7938), Instagram (@mytpms), and Facebook (tyrepressuresensors), as well as links to vehicle manufacturer websites, automotive regulatory bodies, and other informational resources.

MyTPMS Australia is not responsible for the content, privacy practices, security, availability, or accuracy of any third-party website or social media platform. The inclusion of a link to an external website on our pages does not constitute an endorsement, recommendation, or formal affiliation with that website or its operators.

When you follow a link to a third-party site, you leave our website entirely and that external site's own terms of service, privacy policy, and cookie policies will apply to all of your interactions on that site. We encourage you to review the terms and privacy policies of any external site you visit, particularly before submitting personal information or making a purchase on that site.

MyTPMS Australia is genuinely committed to resolving any dispute or complaint promptly, fairly, and without unnecessary cost or delay to either party. If you have a complaint or dispute relating to a product purchased from us or the content of this Legal Notice, we ask that you follow the staged process below before seeking external resolution:

• Step 1 — Contact Us Directly: Email us at sales@mytpms.com.au or call +61 1300 818 030 (Mon–Fri 09:00–17:00 AEST). Provide a clear description of your complaint along with your order number and preferred contact details. We aim to acknowledge all complaints within 1 business day and to respond substantively within 2 business days.
• Step 2 — Management Escalation: If your complaint is not resolved to your reasonable satisfaction at Step 1 within 5 business days, you may request in writing that the matter be escalated to our management team. Management will review the complaint and provide a final written response within 5 business days of escalation.
• Step 3 — External Resolution Bodies: If the dispute cannot be resolved through our internal process, you may refer the matter to the Australian Competition and Consumer Commission (ACCC) at accc.gov.au, Consumer Affairs Victoria at consumer.vic.gov.au, or the Victorian Civil and Administrative Tribunal (VCAT) at vcat.vic.gov.au for independent mediation or adjudication.

This Legal Notice and all transactions conducted through mytpms.com.au are governed by and construed in accordance with the laws of the State of Victoria, Australia, and the laws of the Commonwealth of Australia. Both parties irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria for the resolution of any dispute arising from or connected to these terms or any transaction. For international customers, this submission to Victorian jurisdiction does not limit any mandatory statutory rights you hold under the compulsory consumer protection laws of your own country.

For international customers who are unable to access Australian domestic dispute resolution mechanisms due to geographic or financial constraints, we will endeavour in good faith to resolve disputes through direct email correspondence and, where appropriate, internationally recognised online dispute resolution (ODR) frameworks. Please contact us in the first instance at sales@mytpms.com.au and we will work transparently with you to reach a fair outcome.

MyTPMS Australia ships to customers worldwide and fully acknowledges that buyers in different countries hold statutory rights under their own national consumer protection legislation. The following is a summary of the key consumer protection frameworks applicable to our international customers. These rights exist independently of and in addition to our voluntary policies:

If you are purchasing from any of the above jurisdictions or another country with applicable consumer protection legislation and would like to understand how your local rights apply to your purchase from MyTPMS Australia, please contact us at sales@mytpms.com.au or call +61 1300 818 030 before or after your purchase and we will discuss the matter openly and transparently.

MyTPMS Australia is committed to ensuring that our website is accessible to all users, including those with disabilities, in alignment with the Disability Discrimination Act 1992 (Cth) and the Australian Government's digital accessibility principles. We are actively working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

If you experience any difficulty accessing any part of our website, require product information or documentation in an alternative accessible format, or wish to provide feedback regarding the accessibility of our site, please contact us at sales@mytpms.com.au or call us on +61 1300 818 030. We are committed to addressing accessibility barriers promptly and ensuring that all customers can fully engage with our products and services.

MyTPMS Australia reserves the right to amend, update, or replace this Legal Notice at any time to reflect changes in our business operations, products, applicable laws, regulatory requirements, or industry best practices. Any changes will take effect from the date they are published on this page, with the "Last Updated" date displayed at the top of this notice revised accordingly.

Where a change is material — meaning it significantly affects your rights, obligations, or the basis on which you might choose to engage with us — we will take reasonable steps to notify existing registered customers via email or a prominent notice on our website prior to the change taking effect. Your continued use of our website or placement of an order after any amendment to this Legal Notice constitutes your acceptance of the updated terms.

We encourage you to review this page periodically to ensure you remain aware of the current terms that apply to your use of our website and to any purchases you make from MyTPMS Australia.

This Legal Notice forms part of a comprehensive suite of policies that together govern your relationship with MyTPMS Australia. Each of the following policy documents should be read in conjunction with this notice. Click any link below to view the full policy on our website: