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Answers about AUTOMATE sensors, vehicle compatibility, installation, ordering, delivery, warranty and trade support.
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MyTPMS Australia supplies TPMS sensors, programming tools, diagnostic equipment and vehicle-specific support from Unit 5–6, 44–50 Westall Road, Springvale VIC 3171, Australia.
MyTPMS Australia is the registered business name of The Trustee for Automate TPMS Australia Trust, ABN 53 807 701 500. AUTOMATE identifies our own-brand product range; it is not the name of a separate vehicle manufacturer.
We help individual drivers, tyre shops, workshops, fleets and trade customers select suitable products using the vehicle and application details supplied. Contact us before ordering when fitment or the required programming method is uncertain.
Our usual customer-support hours are Monday to Friday, 9 am–5 pm, Melbourne local time (AEST or AEDT as applicable), excluding Victorian public holidays.
Workshop appointments and collections are arranged separately. Check booking availability or contact us before visiting, including for any Saturday appointment. Customers calling from overseas can use email or the contact form when the Australian 1300 number is not accessible.
Yes. MyTPMS Australia is listed as a registered business name under ABN 53 807 701 500. The ABN holder is The Trustee for Automate TPMS Australia Trust, and the ABR record lists the entity as active and registered for GST.
You can check the current record directly on ABN Lookup. The address stated on this FAQ is our workshop and dispatch location; it is not a statement that the ABR independently verifies those premises.
Yes. In-person purchases and collections can be arranged at our Springvale workshop and warehouse. Please contact us first to confirm stock, the accepted payment options and a suitable collection time.
Our usual collection enquiries are handled Monday to Friday, 9 am–5 pm Melbourne local time. Call 1300 818 030 or email [email protected]. The workshop and dispatch address is Unit 5–6, 44–50 Westall Road, Springvale VIC 3171, Australia. Do not travel until your collection or appointment has been confirmed.
We serve everyone — individual vehicle owners, DIY mechanics, tyre shops, automotive workshops, fleet managers, and wholesale trade buyers. Whether you are a daily driver changing your TPMS sensors yourself for the first time, or a tyre shop ordering in bulk, our team can advise you on the right product and provide after-sales support.
Yes! You can follow MyTPMS Australia on the following platforms for product news, how-to videos, installation tips, and special offers:
A Tyre Pressure Monitoring System (TPMS) warns the driver when tyre pressure falls below the system’s warning threshold. A direct system uses pressure sensors at the wheels, usually inside the tyre, to send readings wirelessly to a vehicle receiver. Some systems also report temperature.
The warning threshold and information displayed depend on the vehicle; they are not identical for every model. TPMS supports tyre safety, but it does not replace regular checks with an accurate pressure gauge or inspection for damage. Follow the tyre placard and vehicle owner’s manual.
Direct TPMS measures pressure using sensors at the wheels and sends data to a receiver. Sensors can be internal or external, depending on the system. Whether the dashboard shows each tyre’s pressure depends on the vehicle.
Indirect TPMS uses wheel-speed and other vehicle signals to infer changes associated with pressure loss rather than measuring pressure using a separate sensor in each tyre. It may require a reset or calibration after pressures are corrected or tyres are changed.
A replacement direct-TPMS sensor is not a replacement part for an indirect system. Check which system your vehicle uses before ordering; indirect TPMS is not restricted to older or lower-specification vehicles.
Check the tyre pressures with a gauge first. A tyre can look normal while under-inflated. Inflate cold tyres to the vehicle placard specification and check for leaks or damage. Do not continue driving on a visibly damaged or dangerously under-inflated tyre.
Other possible causes of a persistent warning include:
Temperature changes can also affect pressure. Follow the owner’s manual for the meaning of a flashing or steady warning. Once pressures are safe, a technician can read the sensors and check the system. Contact 1300 818 030 for support.
A sensor has an electronic identifier (sensor ID). This is different from its radio frequency. A vehicle relearn registers the sensors with the vehicle’s TPMS. Some systems also learn or assign wheel positions; not all vehicles use the same method.
Programming a programmable replacement sensor configures that sensor for the correct vehicle protocol and ID. Relearning or registering it with the vehicle is a separate task. Depending on the application, the vehicle may use an automatic drive cycle, a stationary procedure, an OBD registration or compatible cloned IDs.
Do not assume a sensor marked “programmed” will automatically pair with every vehicle. Follow the vehicle-specific instructions in our TPMS Relearn Guide, or ask us to confirm the procedure.
Cloning writes an existing sensor’s ID into a compatible programmable replacement configured for the correct vehicle protocol. On supported vehicles, this can let the replacement use an ID the vehicle already recognises and may avoid new-ID registration.
Cloning is not proof that the vehicle permanently rejects all new IDs. The correct approach depends on the vehicle, market specification and tools available. A sensor that no longer transmits cannot simply be read wirelessly; we may need its printed ID, a previous record or information obtained from the vehicle using supported equipment.
Cloning does not eliminate the physical fitting of an internal sensor. Have that work completed with appropriate tyre-service equipment, and follow the vehicle-specific checks afterwards. Contact us about a suitable cloning kit before ordering.
Many internal TPMS sensors use a sealed, non-replaceable battery intended to last several years. Actual service life depends on the sensor design, use, temperature and transmission behaviour; an estimated lifespan is not a guarantee that every sensor will last the same number of years.
When a sealed internal sensor battery is exhausted, the sensor normally needs replacement. Do not open or attempt to re-battery a sealed sensor. Some external aftermarket systems use replaceable batteries—follow the instructions for that specific product.
Normal battery depletion is different from premature failure or a manufacturing fault. See the product’s stated coverage and our Lifetime Warranty page; applicable consumer rights continue to apply.
We recommend diagnosing and repairing a TPMS fault rather than disabling the warning or bypassing the system. First confirm that the tyres are correctly inflated and safe.
Roadworthiness and modification requirements depend on the vehicle, its approval requirements and the state or territory where it is used. This FAQ is not a determination that removal is lawful or unlawful for every vehicle. Consult your vehicle manufacturer, a licensed roadworthiness examiner or your transport authority before modifying a factory safety system.
For a replacement-sensor or diagnostic enquiry, contact us with the vehicle details and fault symptoms.
Our TPMS Relearn Guide contains instructions for supported vehicle applications across a range of makes, including Toyota, Lexus, Subaru, Nissan, Infiniti, Mazda, Isuzu, European brands and newer market entrants.
Select the exact model, year and market specification where available. The same make can use different TPMS procedures. If your vehicle is not listed, or its behaviour differs from the guide, contact us before trying another model’s procedure.
Our TPMS-related range includes:
Availability and compatibility are product-specific. A sensor described as “compatible” or “OE replacement” should not be assumed to be a vehicle-manufacturer-branded genuine part.
Compatibility can depend on make, model, model year, build date, VIN, market specification and the original sensor part number. Imports and variants can differ. Matching the frequency alone is not enough: the protocol, valve type and required registration method also matter.
Contact us before ordering with the details you have, including an original-sensor photo or part number where available. We will check the information and let you know if more detail is needed before recommending a product.
You can also browse vehicle-specific listings, our Sensor Comparison page and Application Downloads page. These help narrow the choice; they do not replace checking an uncertain application.
The A01 and A02 names in our tool range distinguish the standard TPMS service option from an option that includes supported OBD sensor-ID registration. The exact functions depend on the tool version, app, sensor and vehicle application.
An OBD-II socket does not establish TPMS registration compatibility, and an OBD tool does not replace sensor programming. Tell us your vehicle and task so we can confirm the correct tool and procedure before you buy.
AUTOMATE sensors are our own-brand aftermarket replacement products. They are not vehicle-manufacturer-branded genuine sensors. Vehicle names and OE cross-reference numbers identify the applications they are intended to replace; they do not imply manufacturer endorsement.
Check the individual product listing for the sensor specification, supported application and required programming or relearn process. Ask us for any product-specific technical information you need before ordering.
Eligible AUTOMATE sensors carry the voluntary cover described on our Lifetime Warranty page. Any coverage offered when you purchased remains relevant; this FAQ does not withdraw an existing warranty promise.
We offer sensor and tool options for supported models from brands including BYD, Haval/GWM, LDV/MAXUS, ZEEKR, Chery and Jaecoo. Coverage is specific to the vehicle, market and tool software—not every model from a named brand.
Contact us with your exact make, model, year, VIN and original sensor details where available. We can check whether a suitable option is listed and whether it requires cloning, new-ID registration or another relearn method. Other applications, including INEOS, can also be checked separately.
Visit our Application Downloads page for the manuals, companion-app links and application information available for supported tools. For installation and programming videos, use our How-To Videos page or YouTube channel.
Use only the file or app intended for your exact tool model and version. Firmware availability, licence conditions and compatibility updates depend on the product; the FAQ does not promise every update for every third-party tool is free. Contact us when the correct download is unclear.
Yes — we have a dedicated Sensor Comparison page that lets you compare specifications, compatibility, and features across our range. You are also welcome to contact our team directly for a personalised recommendation based on your vehicle and budget.
We sell individual sensors as well as sets and kits. When one sensor has failed, a compatible individual replacement may be sufficient.
If the sensors are of a similar age and one has failed through battery depletion, it can be useful to test the remaining sensors and compare the cost of one replacement with a full set. Replacing all four is not automatically necessary. We can quote both options after checking the application.
A DIY TPMS Master Kit combines sensors and compatible tools for a supported vehicle application. It can help you carry out supported programming, cloning or relearn tasks, but it does not remove the need for professional physical fitting of internal sensors.
Typical kits may include:
Read the exact kit contents before ordering. Do not assume every kit contains four sensors, every tool or every valve accessory. Internal sensors require the tyre bead to be unseated or the tyre removed using suitable equipment. Arrange that work with a trained tyre fitter.
Use a trained tyre fitter for internal TPMS sensor installation. The sensor sits inside the tyre, so the bead must be unseated or the tyre demounted with appropriate tyre-service equipment. The fitter must follow the relevant valve/sensor instructions, check for leaks, and balance the wheel where required.
You may be able to complete supported programming or cloning tasks with your kit, but that does not make physical tyre fitting a basic-tools job. Ask the fitter for a realistic booking duration; it depends on the wheels, valves, programming and any faults found.
External valve-cap systems are different products and have their own fitting instructions. Confirm your sensor type before starting.
Start with your exact make, model, year, build date and market specification, rather than choosing only by brand. Share your VIN and original sensor information where available.
We will help you check the required sensor and tools before purchase. A make-specific kit title is not confirmation of coverage for every model from that manufacturer.
We maintain a directory of TPMS-experienced fitting centres on our Dealers & Fitting Centres page. You can also contact us and we will suggest a suitable tyre shop near your location that is familiar with TPMS sensor programming. Most tyre shops can physically fit sensors, but not all are experienced with the relearn procedure — we can help you find one that is.
There are two separate tasks: configuring the sensor and registering it with the vehicle. Confirm the sequence for your product and vehicle before fitting.
Your kit instructions and our TPMS Relearn Guide explain the supported sequence. Pre-programmed does not necessarily mean registered with the vehicle.
Yes — we have an extensive library of step-by-step installation and programming videos available free of charge on our How-To Videos page and on our YouTube channel. Videos cover sensor fitting, cloning tool usage, OBD relearn procedures, and diagnostic tool operation.
First verify the tyre pressures and check for leaks or damage. A warning after replacement does not by itself prove that the new sensor is faulty or that relearn is the only problem.
Check the sensor application and protocol, programmed IDs, tool settings and the vehicle-specific registration procedure in our TPMS Relearn Guide. Some systems also need the specified drive cycle or wheel-position learning.
If the warning remains, contact us with your order number, vehicle/VIN details, dashboard message, sensor readings and the steps already attempted. We can help investigate and advise whether physical inspection is needed. Do not repeatedly deflate tyres or follow unrelated relearn procedures.
The payment methods available for your order are displayed at checkout before you confirm payment. Availability can depend on your location, device, currency, order value and the payment provider’s rules.
We do not add a payment-method surcharge. A payment provider or your bank may apply its own fees under your agreement with them. See our Payment Security Policy, and contact us if an advertised method is unavailable.
Our Australian retail prices are shown in Australian dollars (AUD), including GST where applicable. Your order summary and tax invoice show the applicable tax treatment.
International orders may have different Australian GST treatment, and destination taxes or import charges may apply separately. Review the order summary before paying. Trade quotes must be read with their stated GST basis; eligibility for any business tax credit depends on your circumstances.
Where Afterpay Pay in 4 is offered at checkout and your application is approved, it allows an eligible purchase to be repaid in four instalments, generally over six weeks. Afterpay shows the payment amounts, due dates and terms before you commit.
Eligibility checks, spending limits and possible late fees are set by Afterpay. Do not assume every order is approved, that every customer has the same first-payment date, or that our checkout offers every Afterpay product. Review Afterpay’s Australian Pay in 4 information and the agreement presented for your purchase.
Check the current website banner or promotional message for any active offer. When the 10OFF promotion is advertised as active, it offers 10% off eligible products, subject to the terms shown for that promotion.
Enter the code before payment and check that the discount appears in your order total. Do not assume it combines with another offer or applies retrospectively. Contact us before paying if an advertised code does not work. This FAQ does not guarantee that a promotion is always running or withdraw an offer that applied to an existing purchase.
Please request a cancellation as soon as possible by calling 1300 818 030 or emailing [email protected] with your order number. We will check whether the order can still be stopped before dispatch or any agreed custom preparation is completed.
Once a parcel has been handed to the carrier, we may be unable to intercept it. An eligible change-of-mind return can then be requested under our 30-day Returns & Refund Policy. A one-hour period is not a cut-off for statutory rights, and cancellation or return rights arising from a fault, misleading description or another legal entitlement remain separate.
Check your spam or junk folder and the email address entered at checkout. If the confirmation is missing after payment, contact [email protected] or 1300 818 030 with your name, order details and payment reference where available.
We will check the order and help resend the confirmation. Please do not place and pay for a duplicate order solely because an email has not arrived. Do not send your full card number, security code or banking password.
Use our normal website checkout and the payment provider’s own secure payment flow. Check that you are on the correct website before entering payment details, and stop if the browser displays a certificate or security warning.
Please do not send full card numbers, card security codes, online-banking passwords or one-time passcodes by email or chat. Provider security features and authentication steps vary by method. Our Payment Security Policy explains the payment arrangements; contact us through our published details when a payment request looks suspicious.
Yes. We provide an invoice for your purchase, with our business details and ABN 53 807 701 500. For taxable Australian sales, the tax invoice identifies the applicable GST and goods supplied.
Check the order email and attachments. Contact [email protected] with your order number for a copy, correction or reissue. International and trade orders are invoiced according to their applicable tax treatment.
Yes. Free Express Shipping is available on all Australian domestic orders, with no minimum spend. The delivery charge for this service is $0.
This Australian offer does not establish the charge for an international destination. Check the delivery option and any charge shown for your address before paying. See our Shipping Policy for the full arrangements.
Estimated Australian delivery: 1–4 days using our free express service. This is a delivery estimate, not a guaranteed arrival date or a separate extra period after dispatch.
The actual arrival date depends on order cut-off times, order preparation and the carrier’s delivery schedule. Public holidays, regional or remote routing, and service disruptions can affect the estimate. Do not assume every calendar day is a dispatch or delivery day.
For a time-sensitive order, contact us before purchasing so we can check the destination and current service. International delivery estimates are separate and depend on the destination and available carrier service; the Australian timeframe does not apply worldwide.
Your dispatch or order-update message contains tracking information when it is available. You can also use our Track Your Order page.
A tracking number may be generated when the shipping label is prepared; it does not by itself confirm the carrier has collected the parcel. Tracking updates depend on carrier scans. If the expected handover or delivery update is missing, contact us with your order number and we will check it with the carrier.
We offer international delivery to supported destinations. Enter your address at checkout to check available options and any delivery charge. Contact us before payment if no suitable option or delivery estimate is displayed.
International costs and transit times depend on the destination and service. The Australian free-shipping offer and 1–4-day estimate do not automatically apply to overseas orders. We do not promise the same delivery period for every country.
Import duties, destination taxes or customs/carrier charges may apply where they have not been included or collected at checkout. Check what the order summary includes and the destination’s import requirements. For details and assistance, see our Shipping Policy.
Check the carrier tracking for attempted delivery, collection instructions or a service delay. Then contact [email protected] or 1300 818 030 with your order number if the parcel is overdue, tracking has stopped updating or another problem appears.
We will investigate with the carrier and explain the next steps. You do not need to wait an arbitrary number of days before reporting a concern. Where an order is not supplied as agreed, we will address the available remedy in accordance with your purchase and applicable consumer rights; a carrier investigation does not remove those rights.
Yes. Collection can be arranged from Unit 5–6, 44–50 Westall Road, Springvale VIC 3171, Australia. Contact us first to confirm that the goods are available and your collection is ready.
Usual collection enquiries are handled Monday to Friday, 9 am–5 pm Melbourne local time. Call 1300 818 030 or email [email protected]. Confirm any collection outside those hours directly; do not assume a workshop appointment means an order is ready to collect.
Please contact [email protected] as soon as reasonably possible with your order number and a description of the damage. Photos of the product and packaging are helpful where safe and available. Retain the packaging when practicable, but do not use an unsafe or damaged product.
We will assess the issue and arrange the appropriate remedy and any return instructions. A 48-hour reporting request is not a deadline that removes your Australian Consumer Law rights. You do not need original packaging to request a remedy for a faulty product. See our Returns & Refund Policy.
Yes. Eligible AUTOMATE sensors carry our voluntary Lifetime Warranty against manufacturing defects in materials and workmanship, subject to the product’s stated terms. This is not a promise of unlimited battery life or cover for every cause of damage.
Tools, third-party products and different components of a kit may have different warranty terms. Check the product listing and our Lifetime Warranty page, or ask us to confirm coverage before buying. This FAQ does not replace more favourable promises made with an existing purchase.
Applicable Australian Consumer Law guarantees operate separately from a voluntary warranty and cannot be excluded by it.
The voluntary sensor warranty does not generally cover normal wear or faults caused by:
A premature battery failure, unrelated defect or incorrect fitment advice may still require assessment. A third-party installer or tool is not by itself a reason to dismiss every claim. See the applicable product terms and our Lifetime Warranty page; these voluntary exclusions do not remove statutory rights.
Contact [email protected] or 1300 818 030 with your order number or other proof of purchase, the product and vehicle details, and a description of the problem. Photos, readings or a video can help where available.
We will assess the claim and explain any diagnostic, inspection and remedy steps. Please ask for an RMA/reference and return instructions so the item can be identified correctly. This administrative process does not remove a statutory right to a remedy because an RMA, original box or particular kind of evidence is unavailable.
Incorrect description or advice: if the sensor does not match our listing, or is unsuitable for a purpose you reasonably relied on us to confirm, contact us for assessment and the remedy available under Australian Consumer Law. You do not have to obtain separate written confirmation before every purchase to retain those rights.
Change of mind or your own selection error: our Australian policy provides a 30-day return window from delivery for eligible products. Please contact us within that period. Products must meet the original, unused and unopened condition requirements in our Returns & Refund Policy, and you arrange and pay for change-of-mind return postage.
Check the stated eligibility conditions before programming or fitting a sensor. The change-of-mind conditions and 30-day period do not limit remedies for faults, inaccurate descriptions or incorrect advice.
There are two stages: our processing of an approved refund, and the time your bank or payment provider takes to make it visible in your account. We will confirm when the refund is issued and provide the available reference.
Refunds are normally made using the original payment method unless another lawful arrangement is agreed. Bank and provider processing times vary; contact us and your provider if a refund has not appeared within the estimate given with your refund confirmation.
See our Returns & Refund Policy for the applicable refund-processing commitment. This FAQ does not add a new waiting period before you can report a missing refund.
Where the Australian Consumer Law (ACL) applies, products must meet consumer guarantees including acceptable quality, matching their description and fitness for a purpose covered by the guarantees. These rights are separate from a store’s voluntary returns or warranty conditions.
Contact us first for assistance with your purchase. Independent information is available from the ACCC and Consumer Affairs Victoria. The ACCC accepts reports and provides guidance but does not resolve individual disputes.
We may need the sensor returned for inspection. Contact us for a reference and safe return instructions before sending it, so that we can identify the claim and discuss any removal or postage arrangements.
For confirmed manufacturing-defect claims we cover return postage. Where we confirm a product problem covered by consumer guarantees, we reimburse reasonable return costs you have already paid; keep your postage receipt. These arrangements are separate from customer-paid change-of-mind returns.
A missing RMA or original package does not automatically extinguish your statutory rights.
Yes — we offer competitive wholesale pricing for tyre shops, automotive workshops, fleet operators, and trade buyers. Wholesale pricing is available on our Automate sensor range and other bulk-eligible products. To apply for a wholesale account, complete our Wholesale Registration Form and our team will be in touch within 1 business day to discuss pricing, minimum order quantities, and account terms.
Minimum order quantities for wholesale pricing depend on the specific product line and the account terms agreed at the time of your wholesale registration. Contact our team to discuss your requirements — we are flexible and aim to accommodate workshops of all sizes, from small independent tyre shops to large national fleet operators. Call us on 1300 818 030 or complete the Wholesale Registration Form to get started.
You can purchase our wholesale sensor pack directly from our Wholesale Sensors product page once you have registered and been approved for a wholesale account. For your first order or for custom bulk quotes, we recommend contacting us directly so we can ensure the right products are ordered and provide you with the best available pricing for your business.
Yes — we provide technical guidance to our trade customers, including advice on sensor programming, relearn procedures for specific vehicle models, and tool operation. Our how-to video library and relearn guide database are freely accessible to all trade customers. For workshop-specific training enquiries, please contact us directly at [email protected] and we will discuss what support we can offer your team.
Our Dealers & Fitting Centres page lists workshops and fitting contacts. Confirm the individual business’s current services, availability and vehicle/tool coverage before booking.
A directory listing does not by itself mean a workshop is authorised by a vehicle manufacturer or certified to perform every TPMS procedure. Workshops interested in a supply or listing relationship can contact [email protected] or use our Contact Us page.
Contact our TPMS team by phone or email. Usual customer-support hours are Monday to Friday, 9 am–5 pm Melbourne local time. Appointments and collections must be confirmed separately.
© 2026 MyTPMS Australia · ABN 53 807 701 500
ABN holder: The Trustee for Automate TPMS Australia Trust
Workshop & dispatch: Unit 5–6, 44–50 Westall Road, Springvale VIC 3171, Australia
[email protected] · 1300 818 030
Returns & Refund Policy · Shipping Policy · Lifetime Warranty page · Contact Us page
