MyTPMS Automate Sensors Brand Authenticity Statement

This Brand Authenticity Statement is published by MyTPMS Australia (ABN: 53 807 701 500), trading as MyTPMS Automate Sensors, at our website mytpms.com.au. It exists to provide full and transparent disclosure to customers, trade buyers, wholesale partners, and any third-party platform reviewer about the origin, ownership, and authorisation status of every brand and product category we sell.

The automotive parts and accessories category — which includes Tyre Pressure Monitoring System (TPMS) sensors and associated diagnostic tools — is a segment where counterfeit, misrepresented, and grey-market products do exist in online marketplaces globally. Customers, trade buyers, and fleet operators deserve to know exactly what they are purchasing, from whom, and with what backing. This statement sets out unambiguously where each of our products comes from, who owns the brand, and why we are legitimately entitled to sell them.

This statement is provided in accordance with the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), which prohibits misleading and deceptive conduct in trade and commerce, and the Trade Marks Act 1995 (Cth), which governs the lawful use of registered trade marks in Australia. It is also consistent with our obligations as an honest and transparent online retailer operating advertising campaigns.

MyTPMS Australia is a registered Australian business operating under ABN 53 807 701 500. The business trades under the name MyTPMS Automate Sensors and is physically located at Factory 5–6, 44–50 Westall Rd, Springvale, Victoria 3171, Australia — a commercial warehouse premises from which we store, pick, pack, and dispatch all orders.

We are not a fulfilment intermediary, drop-shipping operation, or third-party marketplace reseller. All products sold through our website are stocked at our Springvale warehouse, owned by MyTPMS Australia, and dispatched by our own team. This physical business infrastructure is a fundamental part of our authenticity commitment — we are a real, verifiable Australian business with a physical address, a registered ABN, a dedicated phone line, and a full-time team.

You can independently verify our ABN registration at any time through the Australian Business Register at abr.business.gov.au. Our registration confirms our entity type, registration status, GST registration, and primary business location.

MyTPMS Australia operates a clearly structured product portfolio comprising four distinct tiers, each with a different brand origin, supply relationship, and authenticity basis. Understanding this structure allows customers to know precisely what they are buying, who stands behind the product, and what after-sales rights apply.

The Automate brand is the exclusive intellectual property of MyTPMS Australia. The Automate product range — comprising Automate OE-Quality TPMS sensors, the Automate A01 TPMS Diagnostic Service Tool, the Automate A02 TPMS Diagnostic Service Tool with OBD, and the Automate DIY TPMS Master Kits sold under the Automate name — are products that we have designed, specified, sourced, and brought to market under our own brand name and with our own quality standards.

• Direct Accountability: Because MyTPMS Australia owns the Automate brand, we are the first and final point of accountability for all product quality, warranty claims, and after-sales support for Automate products. There is no intermediary distributor or brand owner to escalate to — we are the brand owner, and we take that responsibility seriously.
• Lifetime Warranty Backed by the Brand Owner: The Lifetime Warranty we offer on Automate TPMS sensors is issued directly by MyTPMS Australia as the brand owner — not as a reseller making warranty claims on someone else's behalf. Our Lifetime Warranty commitment is an unconditional quality guarantee backed by our own resources.
• Quality Specification Control: As the brand owner, MyTPMS Australia sets the engineering specifications, material standards, and performance requirements that Automate sensors must meet. Our specifications are benchmarked against OE (Original Equipment) sensor performance requirements, which is why we describe Automate sensors as "OE-Quality" — they are designed to perform to the same triggering accuracy and longevity standards as factory-fit sensors.
• Companion Application Ownership: The Automate TPMS App, available for download via our Application Downloads page, is developed and maintained by MyTPMS Australia as part of the Automate product ecosystem. All app content, feature updates, and compatibility releases are managed by our team.
• RCM Compliance Under Our Brand: Automate-branded radio frequency devices sold for the Australian market are supplied with the RCM (Regulatory Compliance Mark) under our own brand compliance obligations as the brand owner and importer of record. We hold responsibility for ensuring our Automate products comply with ACMA's radiocommunications and electromagnetic compatibility standards.

Autel-branded TPMS sensors and diagnostic tools sold through mytpms.com.au are genuine products manufactured by Autel Intelligent Technology Corp. Ltd, a Shenzhen-based global automotive technology company and one of the world's leading manufacturers of professional TPMS tools and diagnostic equipment. MyTPMS Australia supplies genuine Autel products through our established wholesale supply chain.

• Genuine Autel Products: All Autel-branded items listed on our website are authentic Autel products, not counterfeit replicas, refurbished units sold as new, or rebranded alternatives misrepresented under the Autel name. They carry Autel's own product markings, serial numbers, and original packaging.
• Warranty Basis for Autel Products: Autel products are supported by the manufacturer's standard warranty for the relevant product type. As the seller, MyTPMS Australia is your first point of contact for any warranty claim on Autel products purchased from us. We will facilitate manufacturer warranty claims on your behalf in accordance with our Returns & Refund Policy and the Australian Consumer Law.
• Intellectual Property Acknowledgement: The Autel name, logo, product designs, and associated intellectual property are the exclusive property of Autel Intelligent Technology Corp. Ltd. MyTPMS Australia does not claim any ownership of the Autel brand and uses the Autel name solely to accurately identify the branded products we are authorised to sell.

Hamaton U-Pro TPMS sensors sold through our website are genuine products manufactured by Hamaton Automotive Technology Co. Ltd, a globally recognised professional TPMS sensor manufacturer headquartered in the United Kingdom and China, known for producing high-quality programmable multi-application TPMS sensors used extensively by automotive workshops worldwide.

• Authentic Hamaton Products: All Hamaton U-Pro sensors listed on our website are genuine Hamaton products carrying the manufacturer's own product identification, internal part numbers, and original packaging. They are not counterfeit copies, knock-off equivalents, or rebranded products falsely described as Hamaton.
• After-Sales Support: Hamaton products purchased from MyTPMS Australia are supported by our team for all after-sales inquiries. We will process warranty assessments and facilitate manufacturer claims for genuine Hamaton product defects through our supply chain in accordance with the Australian Consumer Law.
• Intellectual Property Acknowledgement: The Hamaton name, U-Pro brand designation, product logos, and all associated intellectual property are the exclusive property of Hamaton Automotive Technology Co. Ltd. MyTPMS Australia uses these brand identifiers solely for the purpose of accurately describing the branded products we sell and does not claim any ownership over the Hamaton brand or its associated IP.

Our OE Replacement TPMS Sensor range consists of genuine direct-fit replacement sensors that are designed and manufactured to match the original factory specifications of specific vehicle makes and models. These products are supplied to MyTPMS Australia by established automotive component manufacturers and distributors operating within the legitimate aftermarket supply chain.

The term "OE Replacement" or "OE-Compatible" as used on our website means that the sensor is an aftermarket component designed to the same functional specification as the original factory sensor — it is engineered to fit the same application, transmit on the same frequency, use the same communication protocol, and trigger the vehicle's TPMS warning light at the same pressure threshold as the original equipment sensor. The term does not mean the product is manufactured by the original vehicle manufacturer or is sourced from the vehicle manufacturer's OEM supply chain unless the listing explicitly states this.

• We do not sell counterfeit sensors bearing false OEM part numbers or vehicle manufacturer logos without the authorisation of the relevant vehicle manufacturer.
• We do not source OE replacement sensors from unverified suppliers, informal import channels, or wholesale markets where product authenticity cannot be confirmed.
• We do not describe a product as OE quality unless it genuinely meets the functional performance specification we have verified through testing or supplier certification.
• We do not list OE replacement sensors for vehicle applications we have not independently confirmed to be compatible through our own technical review process.

MyTPMS Australia operates a controlled, documented supply chain for all product categories. Our supply relationships are maintained with identifiable manufacturers, importers, and wholesale distributors whose operations are verifiable. We do not purchase products from anonymous online wholesale platforms, unverified overseas clearance markets, or any source where the product's manufacturing origin and compliance history cannot be established.

We encourage customers to verify the authenticity of any product they receive from us. The following steps describe how you can confirm that what you receive is the genuine product you ordered.

To remove any ambiguity about the nature of our inventory, the following is an explicit declaration of the categories of products that MyTPMS Australia does not stock, list, sell, or supply through any channel.

• Counterfeit or Replica Sensors: We do not sell sensors bearing false or unauthorised use of any manufacturer's trademark, OEM part number, or brand marking. Every branded product we sell carries the genuine brand markings of the brand owner who manufactured it.
• Non-Compliant RF Devices: We do not sell TPMS sensors or wireless diagnostic tools that lack the RCM mark required for sale in Australia under the Radiocommunications Act 1992 (Cth), or that transmit on frequencies not approved for vehicular use in their intended market.
• Refurbished Products Represented as New: We do not sell refurbished, remanufactured, or used sensors or diagnostic tools as new products. All products listed as new on our website are new, unused goods in their original manufacturer packaging.
• Products With Falsified Compatibility Data: We do not knowingly list a sensor as compatible with a vehicle application that it is not technically compatible with, and we do not manipulate vehicle compatibility data to inflate our listed application range beyond what has been verified.
• Unregistered Goods Obtained Through Grey-Market Import: We do not source products through unofficial parallel import channels that circumvent normal customs, compliance, and import clearance procedures for Australia. All products we import are legally declared and cleared through Australian customs.
• Products Subject to Active Recalls: We do not knowingly list or sell any product that is subject to an active safety recall or mandatory supplier recall notice from the ACCC, a vehicle manufacturer, or the product's brand owner. If a recall is announced for any product currently in our inventory, we will immediately remove the listing and notify affected customers.

All prices displayed on the MyTPMS Australia website are genuine selling prices denominated in Australian Dollars (AUD). We do not engage in deceptive pricing practices, artificial reference price inflation, false "was/now" pricing, or misleading discount advertising that does not reflect a genuine reduction from our ordinary selling price.

• GST-Inclusive Pricing for Australian Customers: All prices displayed on our website for orders delivered within Australia are inclusive of 10% Goods and Services Tax (GST) as required under the A New Tax System (Goods and Services Tax) Act 1999 (Cth). GST is applied and displayed transparently at checkout.
• No False "Was" Prices: Any discount or sale price shown on our website reflects a genuine price reduction from the regular selling price at which the product was offered for a real and recent period. We do not fabricate artificially high "original" prices to create the false appearance of a larger discount, in compliance with the ACCC's guidance on reference pricing under the Australian Consumer Law.
• Price Accuracy: We make every effort to ensure that all prices displayed on our website are accurate and current. In the rare event of a pricing error, we will notify the customer before processing the order and offer the option to proceed at the correct price or cancel the order for a full refund.
• No Hidden Fees: The price you see on our product pages is the price you pay for the product itself. Any applicable shipping charges are disclosed clearly at checkout before you confirm your order. There are no undisclosed administrative fees, handling fees, or processing surcharges added to your order at the point of payment.
• Promotional Codes and Discounts: Where we offer promotional discount codes (such as "10OFF"), these represent genuine reductions from our current standard selling prices. The terms and conditions of any active promotion are disclosed on the relevant page or in the promotional communication.

MyTPMS Australia operates with full respect for the intellectual property rights of all third parties, including vehicle manufacturers, TPMS technology companies, automotive parts suppliers, and software developers. The use of any third-party trademark, brand name, logo, or product identifier on our website is strictly limited to its lawful purpose of accurately identifying products and their compatibility applications.

• Automate Brand: The Automate brand name, all Automate product names and model designations, the Automate logo, the Automate TPMS App, and all original content associated with the Automate brand are the intellectual property of MyTPMS Australia. Any unauthorised use, reproduction, or commercial exploitation of the Automate brand or its assets without our prior written consent constitutes trademark and copyright infringement.
• Website Content: All original text, TPMS relearn guides, vehicle compatibility charts, how-to video content, product images created by our team, website design, and technical documentation published at mytpms.com.au are protected by copyright under the Copyright Act 1968 (Cth) and are owned by MyTPMS Australia.
• Application Software: The source code, interface design, and functionality of the Automate TPMS companion application are proprietary software owned by MyTPMS Australia and protected under the Copyright Act 1968 (Cth).

The following third-party trademarks appear on our website solely to identify compatible vehicle applications or to describe branded products we sell through authorised supply channels. All rights in these trademarks remain with their respective owners:

All product listings, advertisements, and promotional content published by MyTPMS Australia — whether on our own website, in email communications, on social media, or through any online advertising platform — are prepared with the intent to accurately and honestly represent our products. We do not knowingly make false or misleading claims about our products, their specifications, their compatibility, their origin, or their price.

• Product Titles Reflect Actual Products: Every product title in our store refers to a real, physical product that we have in stock and are able to dispatch. We do not list products under titles that suggest a higher-specification product than what is actually being sold.
• Product Images Are Accurate: Product images on our website depict the actual product being sold — or a representative image of the same product — and are not stock images of different or superior products used to misrepresent what the customer will receive.
• "OE Quality" Claims Are Substantiated: Where we describe a product as "OE Quality" or "Original Equipment Quality," this claim reflects our genuine assessment of the product's performance against OE specifications based on our product testing and supplier technical data. This claim is not used as a generic marketing label for products we have not assessed against OE standards.
• Compatibility Claims Are Based on Technical Verification: Vehicle compatibility information in our product listings and on our dedicated relearn guide pages is based on technical data, sensor protocol databases, and our own field testing. We update compatibility listings when errors are identified and welcome customer reports of any inaccuracy through our contact channels.
• Lifetime Warranty Claims Are Genuine: Our Lifetime Warranty offer on Automate sensors is a genuine, substantive warranty backed by our resources as the brand owner. The full terms are published on our Lifetime Warranty page and include clear coverage terms, exclusions, and claim procedures. It is not a marketing headline without substance.

MyTPMS Australia's business operations and all customer-facing communications, product listings, and commercial practices are fully subject to the Australian Consumer Law (ACL), which is Schedule 2 of the Competition and Consumer Act 2010 (Cth) and is enforced by the Australian Competition and Consumer Commission (ACCC) and state consumer affairs agencies including Consumer Affairs Victoria.

As a business that ships products worldwide, MyTPMS Australia acknowledges that our brand authenticity obligations extend beyond Australian law to encompass the applicable trade, consumer protection, and intellectual property legislation of each country to which we supply products. We commit to operating within the legal framework of each destination country to the extent required of an exporting seller.

In all jurisdictions to which we ship, MyTPMS Australia represents that the products we supply are genuine goods as described, sourced through legitimate supply channels, and not subject to any active trade mark opposition, counterfeit allegation, or recall notice to our knowledge at the time of sale.

MyTPMS Australia actively supports the protection of customers against counterfeit automotive parts. Counterfeit TPMS sensors — those that are falsely manufactured to imitate a genuine brand's products — pose a direct road safety risk because they may fail to meet the performance standards of the genuine product, transmit on incorrect frequencies, trigger at incorrect pressure thresholds, or fail prematurely. We encourage all customers to purchase TPMS sensors only from identifiable, verifiable sellers with a clear physical address, contactable support team, and published return and warranty policies.

• Unusually Low Price: A sensor being sold at a price significantly below the market rate for a named brand's genuine product may indicate a counterfeit. Genuine TPMS sensors from established manufacturers carry a real cost of production and certification that is reflected in their price.
• Poor Packaging Quality: Counterfeit products often arrive in poor-quality, generic, or incorrectly printed packaging. Genuine Automate, Autel, and Hamaton products all come in branded packaging with correctly spelled product names, part numbers, and compliance marks.
• Absent or Incorrect Compliance Marks: A sensor sold for the Australian market that lacks the RCM mark, or carries a compliance mark that does not match the transmission frequency or product type, may be non-compliant or counterfeit.
• Failure to Activate or Transmit Correctly: A counterfeit sensor may fail to activate when triggered by a TPMS tool, may transmit on a different frequency than labelled, or may transmit a malformed or non-standard sensor ID that the vehicle's TPMS ECU does not recognise.

MyTPMS Australia's Automate-brand products and the third-party branded products we supply hold the following compliance certifications and marks, which are evidence of their genuineness, regulatory approval, and quality testing against recognised standards.

Compliance and certification documentation for specific products in our range is available on request. If you are a fleet operator, automotive workshop, regulatory body, or wholesale trade buyer requiring documentary evidence of product certification, compliance marking, or quality standards for any specific product we sell, contact us at sales@mytpms.com.au with the product name and the specific documentation required, and we will provide all available documentation promptly.

MyTPMS Australia may update this Brand Authenticity Statement from time to time to reflect changes to our product range, supply relationships, brand ownership, applicable laws, or our own internal compliance standards. Any changes will take effect from the date they are published on this page, with the "Last Updated" date revised accordingly.

Where a change to this statement reflects a material change to our supply relationships — for example, the addition of a new authorised brand, the termination of a distribution arrangement, or a change in the manufacturing source of any product — we will review and update all affected product listings at the same time to ensure consistency between this statement and the product information available to customers.

We encourage customers, trade buyers, and wholesale partners to review this page periodically, particularly before making significant purchase decisions or entering into ongoing supply arrangements with us. If you have a specific question about whether information on this page is current and accurate, contact us at sales@mytpms.com.au and we will confirm the current position.

This Brand Authenticity Statement forms part of a comprehensive suite of policy documents published by MyTPMS Australia. The following policies should be read in conjunction with this statement. Click any link below to view the full policy on our website: