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FREQUENTLY ASKED QUESTIONS (FAQ)

Frequently Asked Questions – MyTPMS Automate Sensors
Frequently Asked Questions

MyTPMS Automate Sensors FAQ

Everything you need to know about TPMS sensors, installation, ordering, shipping, warranty, and more — answered by our team of specialists.

56 Questions Answered 8 Categories Springvale, VIC, Australia Ships Worldwide

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About MyTPMS Automate Sensors
Who we are, where we're based, and how we can help you
6 Questions
1 Who is MyTPMS Automate Sensors and where are you located?

MyTPMS Automate Sensors is the trading name of MyTPMS Australia (ABN: 53 807 701 500), an Australian-owned and operated business with more than 10 years of specialist experience in Tyre Pressure Monitoring Systems. We are based at Factory 5–6, 44–50 Westall Rd, Springvale, Victoria 3171, Australia — a suburb of Melbourne.

We serve drivers, tyre shops, workshops, and trade customers across Australia and internationally, providing the right TPMS sensors, programming tools, diagnostic equipment, and vehicle-specific guidance to solve tyre pressure monitoring problems properly the first time.

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2 What are your business hours and how can I contact you?

Our team is available Monday to Friday, 09:00 AM – 05:00 PM AEST (GMT+10). We are closed on weekends and Australian public holidays.

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3 Are you an Australian-owned business? Is your ABN verified?

Yes — MyTPMS Australia is a fully registered, Australian-owned business. Our ABN is 53 807 701 500 and we are registered for GST. You can independently verify our registration at any time on the Australian Business Register at abr.business.gov.au.

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4 Can I visit your warehouse in person to purchase and collect products?

Yes, you are welcome to visit our Springvale warehouse in person. We accept in-person purchases and collections Monday to Friday, 09:00 AM – 05:00 PM AEST. We accept cash (AUD), credit/debit cards, and EFTPOS in store.

Please contact us before visiting to confirm stock availability and arrange a suitable collection time: +61 1300 818 030 or sales@mytpms.com.au. Our address is Factory 5–6, 44–50 Westall Rd, Springvale VIC 3171.

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5 Do you service individual drivers or only trade/workshop customers?

We serve everyone — individual vehicle owners, DIY mechanics, tyre shops, automotive workshops, fleet managers, and wholesale trade buyers. Whether you are a daily driver changing your TPMS sensors yourself for the first time, or a tyre shop ordering in bulk, our team can advise you on the right product and provide after-sales support.

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6 Do you have social media pages where I can follow your updates?

Yes! You can follow MyTPMS Automate Sensors on the following platforms for product news, how-to videos, installation tips, and special offers:

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TPMS Explained
Understanding how Tyre Pressure Monitoring Systems work
8 Questions
1 What is a TPMS sensor and why does my car need one?

A Tyre Pressure Monitoring System (TPMS) sensor is an electronic device mounted inside each tyre on a wheel that continuously measures tyre air pressure and temperature and wirelessly transmits that data to your vehicle's onboard computer (ECU). When tyre pressure drops more than 25% below the recommended level, the TPMS dashboard warning light (a horseshoe shape with an exclamation mark) illuminates to alert the driver.

TPMS is a safety-critical system — under-inflated tyres cause up to 11% higher fuel consumption, uneven tyre wear, reduced braking performance, and increased blowout risk. Many vehicles manufactured after 2012 have mandatory factory-fitted TPMS, and operating without functioning sensors may affect roadworthiness in some states.

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2 What is the difference between direct TPMS and indirect TPMS?

Direct TPMS uses physical pressure sensors mounted inside each tyre. Each sensor has its own battery, pressure transducer, and RF transmitter. It sends real-time, precise pressure readings directly to the ECU. This is the system all our products are designed for.

Indirect TPMS does not use physical sensors inside the tyre. Instead, it uses the vehicle's ABS wheel speed sensors to detect when one wheel is rotating faster than others (which indicates a flatter tyre). Indirect systems are less accurate and do not display actual PSI values. They are found on some older or lower-specification vehicles.

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3 Why is my TPMS warning light on even though my tyres look fine?

The TPMS light can illuminate for several reasons beyond simply having a flat tyre. Common causes include:

  • One or more sensors has a depleted battery (sensor batteries last approximately 5–10 years)
  • A sensor was damaged during a tyre change or wheel rotation service
  • A new tyre was fitted without the sensor being correctly re-mounted or programmed
  • Temperature has dropped significantly — cold weather causes tyre pressure to drop by roughly 1 PSI per 5°C decrease
  • A sensor has failed due to manufacturing defect or corrosion of the valve stem
  • The TPMS relearn procedure was not completed after a wheel rotation or sensor replacement

If your tyres are visually inflated but the light remains on, we recommend having all four sensors read with a TPMS diagnostic tool. Contact our team for advice — +61 1300 818 030.

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4 What does the TPMS relearn procedure mean and why is it needed?

Each TPMS sensor transmits on a unique ID frequency. Your vehicle's ECU must know the specific ID of each sensor and which wheel position it is in. The relearn procedure teaches the ECU the IDs of your newly fitted sensors, confirming which sensor is at which corner of the vehicle.

Without completing a relearn, the TPMS light will remain on even with new sensors fitted — the ECU doesn't recognise them yet. Different vehicles use different relearn methods — some can self-learn after driving, others require an OBD tool or a specific manual button sequence. We provide free relearn guides for all supported vehicles at mytpms.com.au/tpms-relearn-guide.

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5 What is sensor cloning and when is it needed?

Sensor cloning copies the unique sensor ID from your existing (usually failed) sensor into a new replacement sensor. This is necessary on vehicles whose ECU cannot be reprogrammed or reset through a standard relearn — the ECU permanently stores the original sensor ID and will only accept a replacement with the exact same ID.

Cloning eliminates the need for a dealer scan tool or tyre shop visit — you simply read the old sensor's ID with our cloning tool, copy it to the new sensor, and fit it. Vehicles commonly requiring cloning include many Isuzu, INEOS Grenadier, and certain Toyota and BYD models. We provide vehicle-specific DIY Cloning Kits that include the sensor and the cloning tool together.

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6 How long do TPMS sensor batteries last?

TPMS sensor batteries are sealed, non-replaceable lithium cells built into the sensor housing. They typically last 5 to 10 years under normal Australian driving conditions, depending on how frequently the vehicle is driven, the ambient temperature range, and how often the sensor transmits data. High-temperature environments (such as outback or Queensland driving) can slightly shorten battery life.

When a sensor battery is approaching end of life, the sensor will begin transmitting low-battery status codes which your diagnostic tool or some vehicle dashboards can display. A dead battery means the sensor must be fully replaced — the sealed unit cannot be re-batteried. This is covered in our Lifetime Warranty page.

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7 Can I legally remove or bypass my TPMS system?

Removing or bypassing a factory-fitted TPMS system on vehicles required by law to have one may affect the vehicle's roadworthiness compliance in your state or territory. TPMS is classified as a safety system, and tampering with safety systems may render a vehicle unroadworthy under Australian Vehicle Standards Rules.

We strongly advise against TPMS removal or bypass. Replacing failed sensors with working equivalents is always the correct approach — and with our sensors, it is typically far more affordable than many people expect. Contact us and we can provide a compatibility check and pricing for your specific vehicle.

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8 Where can I find a relearn guide for my specific vehicle?

We have published detailed, vehicle-specific TPMS relearn guides for a wide range of makes and models — completely free of charge. Supported brands include Toyota, Lexus, Subaru, Nissan, Infiniti, Mazda, Isuzu, BMW, Audi, Mercedes-Benz, Volkswagen, Porsche, Volvo, Ford, Jeep, Tesla, Hyundai, Kia, Holden/HSV, BYD, Haval, LDV/MAXUS, ZEEKR, INEOS Grenadier, and many more.

Visit our Relearn Guide hub at mytpms.com.au/tpms-relearn-guide to find your vehicle. If your model is not listed, contact our team and we will assist you directly.

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Products & Compatibility
Choosing the right sensor, tool, or kit for your vehicle
8 Questions
1 What product ranges do you sell?

We specialise exclusively in TPMS-related products. Our range includes:

  • Automate OE-Quality Sensors — our flagship aftermarket sensors compatible with a broad range of vehicles
  • OE Replacement TPMS Sensors — genuine original equipment replacement sensors
  • Autel TPMS Sensors — universal programmable sensors from the globally trusted Autel brand
  • Hamaton U-Pro Sensors — universal fit programmable sensors
  • Vehicle-Specific DIY Kits — sensor + programming tool packages for Toyota, Subaru, Nissan, LDV/MAXUS, Great Wall, INEOS, Isuzu, BYD, Chery, and more
  • Diagnostic Tools — Automate A01 and A02 (with OBD) Bluetooth TPMS service tools
  • Sensor Cloning / Programming Tools — standalone tools for reading and cloning sensor IDs
  • Wholesale Sensors — bulk Automate sensor packs for trade and workshop customers
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2 How do I know which sensor is compatible with my vehicle?

Compatibility depends on your vehicle's make, model, year, and sometimes the specific build variant or regional market it was produced for. The best way to confirm compatibility is to contact us directly before purchasing — provide your vehicle make, model, year, and VIN if available, and our specialists will confirm the correct sensor type, frequency, and programming method required.

You can also use our Sensor Comparison tool, browse vehicle-specific product pages, or download the relevant Application File from our Application Downloads page. Contact us via phone, live chat, email, or WhatsApp — we are happy to confirm compatibility at no obligation.

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3 What is the difference between the Automate A01 and A02 diagnostic tools?

Both tools are Bluetooth TPMS service tools that connect to your smartphone via an app. The key difference is:

  • A01 TPMS Tool — reads all four TPMS sensors, displays live pressure and temperature, identifies sensor faults, and guides you through relearn procedures via the app. Ideal for DIY users and workshops needing to diagnose and service TPMS systems.
  • A02 TPMS Tool with OBD — includes all A01 features plus an OBD-II port connection, which allows the tool to push new sensor IDs directly to the vehicle's ECU, completing the relearn electronically without needing to press any buttons inside the car. This is the preferred option for workshops and makes the relearn process faster and more reliable on vehicles that support OBD-triggered relearn.
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4 Are Automate sensors genuine OE-quality or cheap aftermarket copies?

Automate sensors are OE-quality aftermarket sensors — they are built to meet or exceed the original equipment specification for the vehicle they are designed to replace. They use the same frequency protocols and communication standards as the factory sensor, and undergo quality testing before leaving our facility.

They are not cheap generic copies. Our sensors are designed for Australian road conditions, long-term reliability, and proper compatibility. They are backed by our Lifetime Warranty.

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5 Do you stock sensors for Chinese-made vehicles like BYD, Haval, LDV, ZEEKR, and Jaecoo?

Yes — this is one of our specialist areas. As Chinese-manufactured vehicles are growing rapidly in the Australian market, we have invested specifically in compatible sensors and cloning tools for brands including BYD, Haval, LDV/MAXUS, Great Wall, ZEEKR, INEOS Grenadier, Chery, GAC/Aion, Jaecoo, Xpeng, Leapmotor, Skywell, Jetour, Geely, Lynk & Co, and Smart. Contact us to confirm the right solution for your specific model.

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6 Where can I download the application file or firmware for my sensor or tool?

All application files, firmware updates, and operating manuals are available free of charge on our Application Downloads page. For step-by-step how-to installation and programming videos, visit our How-To Videos page or our YouTube channel.

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7 Can I compare different sensor options before purchasing?

Yes — we have a dedicated Sensor Comparison page that lets you compare specifications, compatibility, and features across our range. You are also welcome to contact our team directly for a personalised recommendation based on your vehicle and budget.

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8 Do you sell individual sensors, or do I have to buy a set of four?

We sell both individual sensors and complete sets. If only one of your four sensors has failed, you can purchase a single replacement sensor. However, if your sensors are 7–10 years old and one has failed, we often recommend replacing all four simultaneously — the remaining sensors are likely close to end-of-battery-life and replacing them one by one is more costly over time. Contact us for a quote on a single sensor or a full set.

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DIY Kits & Installation
Installing and programming TPMS sensors yourself
7 Questions
1 What is a DIY TPMS Master Kit and what does it include?

A DIY TPMS Master Kit is a complete, vehicle-specific package that includes everything you need to replace your TPMS sensors yourself without visiting a tyre shop or dealer. A typical kit includes:

  • 4 x new TPMS sensors pre-configured for your vehicle model
  • A compatible programming/cloning tool to write or clone sensor IDs
  • Valve stems, nuts, and fitting hardware
  • A printed operating manual and QR-linked video guide

We stock vehicle-specific kits for Toyota/Lexus, Subaru, Nissan/Infiniti, LDV/MAXUS, Great Wall, INEOS, Isuzu, BYD, Chery, and Toyota Cloning. Each kit is designed so a mechanically competent person can complete the full job at home with basic tools.

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2 Do I need a tyre shop to install TPMS sensors, or can I do it myself?

TPMS sensors are mounted inside the tyre on the wheel rim, so the tyre must be partially or fully demounted from the rim to fit a new sensor. This does require a tyre lever or a tyre machine. Most customers have the sensors fitted by their regular tyre shop, which usually takes 15–30 minutes per vehicle if the sensors arrive pre-programmed.

If you are changing tyres at the same time, this is the ideal moment to have new TPMS sensors fitted simultaneously. For cloning kits, the cloning process can be done before the tyre fitting appointment so the tyre shop only needs to physically mount the sensors — no dealer scan tool required.

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3 My car has a Toyota/Subaru/Nissan — which kit is right for it?

We stock dedicated DIY Master Kits for the most popular Australian vehicle brands. For the best match, contact us with your exact make, model, year, and body type (e.g. "2021 Toyota Prado GXL") and we will confirm the correct kit. As a general guide:

  • Toyota/Lexus — OBD Master Kit or Cloning Kit depending on model year
  • Subaru — Subaru DIY TPMS Master Kit
  • Nissan & Infiniti — Nissan/Infiniti DIY Master Kit
  • LDV/MAXUS — LDV/MAXUS DIY Master Kit
  • Great Wall/Haval — Great Wall DIY Master Kit
  • Isuzu, INEOS, BYD, Chery — Vehicle-specific Cloning Kits
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4 Where can I find a fitting centre or tyre shop near me that can install my sensors?

We maintain a directory of TPMS-experienced fitting centres on our Dealers & Fitting Centres page. You can also contact us and we will suggest a suitable tyre shop near your location that is familiar with TPMS sensor programming. Most tyre shops can physically fit sensors, but not all are experienced with the relearn procedure — we can help you find one that is.

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5 Do I need to program the sensors before taking them to the tyre shop?

This depends on the sensor type and your vehicle. For cloning kits, you should ideally clone the old sensor IDs before handing them in at the tyre shop — you need the old sensors available to read their IDs. For OBD-triggered relearn kits, the programming happens after the sensors are fitted using the A02 tool. For self-learning vehicles, the ECU learns the new sensors automatically after a short drive.

Your kit's operating manual and our video guides explain the exact sequence for your specific kit. Contact us if you are unsure of the correct order of operations for your vehicle.

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6 Are your how-to installation videos available online?

Yes — we have an extensive library of step-by-step installation and programming videos available free of charge on our How-To Videos page and on our YouTube channel. Videos cover sensor fitting, cloning tool usage, OBD relearn procedures, and diagnostic tool operation.

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7 My TPMS light is still on after fitting new sensors — what do I do?

If the TPMS light remains on after fitting new sensors, the most likely cause is that the relearn procedure has not been completed. The ECU must be taught the new sensor IDs. Check your vehicle's specific relearn guide at mytpms.com.au/tpms-relearn-guide and follow each step carefully.

If you have completed the relearn and the light is still on, contact our technical support team — we will diagnose the issue for you. Common additional causes include: incorrect sensor fitted for your vehicle frequency, a partially completed relearn, or a pre-existing ECU fault unrelated to the new sensors.

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Ordering & Payment
How to place an order, payment methods, invoices, and pricing
8 Questions
1 What payment methods do you accept?

We accept the following payment methods through our secure checkout:

  • Credit & Debit Cards — Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay
  • PayPal — including PayPal Guest Checkout (no account needed)
  • Afterpay — buy now, pay in 4 fortnightly instalments, interest-free
  • Alipay — for customers in China and Asia-Pacific regions
  • Direct Bank Transfer (EFT) — for Australian bank account transfers
  • Pay in Person — card, EFTPOS, or cash at our Springvale warehouse

No surcharges are applied to any payment method. Full details are in our Payment Security Policy.

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2 Are your prices inclusive of GST?

Yes — all prices displayed on our website are in Australian Dollars (AUD) and include 10% GST. The GST component is separately itemised on every Tax Invoice we issue. As a registered GST entity (ABN 53 807 701 500), we provide a valid Tax Invoice with every order — this is automatically emailed to you after purchase. Business customers can use this invoice for input tax credit (ITC) claims.

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3 How does Afterpay work on your store?

Afterpay splits your total into 4 equal fortnightly payments. The first 25% is charged at checkout; the remaining three instalments are automatically charged every two weeks. There is no interest — Afterpay is free to use if you pay on time. Late payments may attract Afterpay's own fees, which are between you and Afterpay.

Afterpay is available for Australian customers and is subject to Afterpay's own eligibility and spending limit criteria. For full terms, visit afterpay.com/en-AU.

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4 Is there a discount code available for my order?

Yes — we regularly run storewide promotions. Use discount code 10OFF at checkout to save 10% on eligible products. This code is subject to availability, current promotion terms, and cannot be combined with other discount codes or applied retrospectively to placed orders. Check our website banner for current active promotions.

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5 Can I cancel my order after I have placed it?

Cancellations must be requested as early as possible — ideally within 1 hour of placing your order and before it has been dispatched from our warehouse. Once an order has been packed and handed to the courier, cancellation is no longer possible and you would need to follow our returns process upon receipt.

To request a cancellation, call us immediately on +61 1300 818 030 (fastest) or email sales@mytpms.com.au with your order number.

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6 I didn't receive an order confirmation email — what should I do?

First, check your spam or junk mail folder — order confirmation emails occasionally land there. If you cannot find it within 15 minutes of a successful payment, contact us at sales@mytpms.com.au or call +61 1300 818 030 with your name and the email address used at checkout. We will confirm your order status and resend the confirmation immediately.

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7 Is it safe to pay on your website? How is my card information protected?

Absolutely. All transactions are processed through PCI DSS-compliant payment gateways. Your card details are never stored on our own servers — they are encrypted by the payment gateway using industry-standard tokenisation. Our website uses SSL/TLS encryption and 3-D Secure authentication (Verified by Visa / Mastercard SecureCode) is supported for additional identity verification. Read our full Payment Security Policy for complete details.

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8 Do you provide a Tax Invoice for my purchase?

Yes — a valid GST Tax Invoice is emailed to you automatically after every purchase. It includes our ABN (53 807 701 500), the GST amount separately identified, an itemised list of goods purchased, and all order details. Business customers can use this for input tax credit (ITC) claims. If you need your invoice reissued, contact sales@mytpms.com.au.

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Shipping & Delivery
Dispatch times, tracking, free shipping, and international orders
7 Questions
1 Do you offer free shipping within Australia?

Yes — we offer Free Express Shipping Australia-Wide on qualifying orders. The current promotion and minimum spend threshold are displayed in the banner at the top of our website. Free express shipping applies to Australian domestic orders only. International orders are subject to separately calculated shipping rates, displayed at checkout.

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2 How long will it take to receive my order?

Orders paid with an instant payment method (card, PayPal, Afterpay) are typically dispatched the same business day or the next business day if placed after our daily cut-off time. Once dispatched, estimated delivery timeframes for Australian domestic express shipping are generally 1–3 business days for metropolitan areas and 2–5 business days for regional and remote areas, though these are carrier estimates and can vary during peak periods.

You will receive a dispatch confirmation email with a tracking number once your order leaves our Springvale warehouse.

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3 How do I track my order after it has been dispatched?

Once your order is dispatched, you will receive a dispatch email with a tracking number and a direct carrier tracking link. You can also track your order at any time on our Track Your Order page. Tracking data typically activates within a few hours of dispatch. If your tracking is not updating after 24 hours, contact us and we will follow up with the carrier.

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4 Do you ship internationally?

Yes — we ship worldwide. International shipping rates are calculated at checkout based on your delivery destination and the weight/size of your order. Please be aware that you are responsible for all applicable import duties, customs fees, VAT, local taxes, and any other charges levied by your country's customs authority. These are not included in our product prices or shipping fees and are not collected by us.

Please confirm that TPMS sensors and electronic automotive equipment are legal to import in your destination country before placing an international order. Our full international shipping details are in our Shipping Policy.

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5 My order hasn't arrived within the expected timeframe — what should I do?

First, check the tracking link provided in your dispatch email — the carrier may have left a card, attempted delivery, or moved your parcel to a local post office or parcel locker for collection. If the tracking shows no movement for more than 3 business days after dispatch, contact us at sales@mytpms.com.au or call +61 1300 818 030 and we will raise a missing parcel investigation with the carrier on your behalf.

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6 Do you offer in-store pickup from your Springvale warehouse?

Yes — in-store and curbside pickup is available from our warehouse at Factory 5–6, 44–50 Westall Rd, Springvale VIC 3171. Please contact us before visiting to confirm stock is available and to arrange a collection time during business hours (Mon–Fri, 09:00 AM – 05:00 PM AEST). You can call us on +61 1300 818 030 or email sales@mytpms.com.au.

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7 My parcel arrived damaged — what are my options?

If your order arrives with visible damage to the packaging or the product itself, please photograph the damage before opening or disposing of any packaging and contact us within 48 hours of delivery at sales@mytpms.com.au with your order number and photos. We will arrange a replacement or refund as appropriate and handle the carrier damage claim on your behalf. Do not return damaged goods without our prior instructions — see our Returns & Refund Policy for full details.

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Warranty & Returns
Lifetime warranty coverage, returns process, and your ACL rights
7 Questions
1 Do your TPMS sensors come with a warranty?

Yes — eligible Automate sensors come with our Lifetime Warranty against manufacturing defects in materials and workmanship. This covers electronic or functional failure of the sensor that is not caused by external physical damage, chemical exposure, or misuse. Full terms, conditions, and the warranty claims process are published on our Lifetime Warranty page.

In addition to our voluntary Lifetime Warranty, all products sold to Australian consumers are also covered by non-excludable statutory consumer guarantees under the Australian Consumer Law (ACL).

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2 What is NOT covered by your warranty?

Our Lifetime Warranty does not cover:

  • Physical damage caused during tyre fitting, removal, or rotation by a tyre technician or third party
  • Normal battery depletion at end-of-life (5–10 years) — batteries cannot be replaced
  • Damage caused by incorrect installation or use in an incompatible vehicle
  • Corrosion damage from tyre sealants, road salt, or chemical exposure
  • Products that have been modified, disassembled, or reprogrammed with unauthorised tools
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3 How do I make a warranty claim?

To make a warranty claim, contact us at sales@mytpms.com.au or call +61 1300 818 030 with your original order number, a description of the issue, and — where applicable — photos or a short video showing the fault. Our team will assess the claim and advise on the next steps, which may include a replacement sensor, further diagnostics, or a repair. Do not return any item without first receiving our Return Merchandise Authorisation (RMA) number.

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4 Can I return a product if it is not compatible with my vehicle?

If you purchased a sensor that was confirmed as compatible by us in writing or via our support team and it turns out not to be compatible, we will arrange an exchange or refund as appropriate under the ACL. If you purchased without checking compatibility and the item is simply the wrong choice, you may contact us to discuss a change-of-mind return — products must be in original, unused, unopened condition and return shipping costs are at your expense for change-of-mind returns.

We strongly recommend confirming compatibility before purchasing by contacting our team — this avoids any inconvenience.

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5 How long does a refund take to arrive in my account?

Once we process your refund, the timeframe depends on your payment method. Typically: card refunds take 3–7 business days, PayPal refunds take 1–3 business days, and Afterpay refunds take 3–7 business days via Afterpay's system. The refund is always returned to your original payment method. If you have not seen the refund within 10 business days of our confirmation, please check with your bank or card issuer before contacting us, as processing times on the receiving end can vary.

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6 What are my rights under Australian Consumer Law?

Under the Australian Consumer Law (ACL), our products come with non-excludable statutory guarantees that they are of acceptable quality, fit for their stated purpose, and match their description. Nothing in our policies removes or limits these guarantees. If a product fails to meet a consumer guarantee:

  • For a major failure, you may choose a full refund, replacement, or compensation
  • For a minor failure, we may repair, replace, or refund at our discretion — but must act promptly

If you feel your ACL rights have not been respected, you may contact the ACCC at accc.gov.au or Consumer Affairs Victoria at consumer.vic.gov.au.

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7 Do I need to return the old sensor to claim a warranty replacement?

In most warranty cases, yes — we will ask you to return the faulty sensor so our team can inspect it. We will provide you with a Return Merchandise Authorisation (RMA) number and return instructions before you send anything. For confirmed manufacturing defect claims, we cover the cost of return postage. Please do not return any item without obtaining an RMA number first — unauthorised returns may cause processing delays.

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Wholesale & Trade
Bulk orders, trade accounts, and workshop supply
5 Questions
1 Do you offer wholesale pricing for tyre shops and workshops?

Yes — we offer competitive wholesale pricing for tyre shops, automotive workshops, fleet operators, and trade buyers. Wholesale pricing is available on our Automate sensor range and other bulk-eligible products. To apply for a wholesale account, complete our Wholesale Registration Form and our team will be in touch within 1 business day to discuss pricing, minimum order quantities, and account terms.

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2 Is there a minimum order quantity for wholesale purchases?

Minimum order quantities for wholesale pricing depend on the specific product line and the account terms agreed at the time of your wholesale registration. Contact our team to discuss your requirements — we are flexible and aim to accommodate workshops of all sizes, from small independent tyre shops to large national fleet operators. Call us on +61 1300 818 030 or complete the Wholesale Registration Form to get started.

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3 Can I order wholesale sensors online, or do I need to contact you first?

You can purchase our wholesale sensor pack directly from our Wholesale Sensors product page once you have registered and been approved for a wholesale account. For your first order or for custom bulk quotes, we recommend contacting us directly so we can ensure the right products are ordered and provide you with the best available pricing for your business.

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4 Do you provide technical training or support for workshop staff?

Yes — we provide technical guidance to our trade customers, including advice on sensor programming, relearn procedures for specific vehicle models, and tool operation. Our how-to video library and relearn guide database are freely accessible to all trade customers. For workshop-specific training enquiries, please contact us directly at sales@mytpms.com.au and we will discuss what support we can offer your team.

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5 Are there approved fitting centres listed on your website?

Yes — we maintain a list of approved fitting centres and dealerships on our Dealers & Fitting Centres page. If you are a tyre shop or workshop and would like to be listed as an approved fitting centre for our products, please contact us at sales@mytpms.com.au or via our Contact Us page to discuss partnership options.

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Didn't Find Your Answer?

Our TPMS specialists are ready to help. Reach out during business hours — Monday to Friday, 09:00–17:00 AEST — via phone, email, live chat, or WhatsApp.

© 2026 MyTPMS Australia (ABN: 53 807 701 500) — Trading as MyTPMS Automate Sensors
Factory 5–6, 44–50 Westall Rd, Springvale, Victoria 3171, Australia
sales@mytpms.com.au  •  +61 1300 818 030  •  mytpms.com.au

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